The UPS Store

4.8
131 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2972 in Reno offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Mt. Rose Hwy & Wedge Pkwy, Across From Tmcc & Unr S. Campus, 1 Mile West Of Summit Mall.

Details

  • DeliveryNot available
  • Curbside pickupNot available
  • [Free/Paid] wi-fiNot available

Location

The UPS Store
18124 Wedge Pkwy, Reno, NV
89511, United States

Hours

Reviews

4.8
131 reviews
5 stars
125
4 stars
0
3 stars
1
2 stars
0
1 star
5

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and professional, with many customers noting personalized service and a welcoming atmosphere.

Efficiency

Customers frequently mention quick and efficient service, with many appreciating the fast processing of shipping and printing needs.

Staff Knowledge

Employees are recognized for their expertise and ability to handle complex tasks, particularly in shipping and printing services.

Mixed Experiences

While many reviews are positive, there are a few instances of negative experiences, particularly regarding customer service during claims and management interactions.

Store Environment

The store is noted for being clean and well-organized, contributing to a pleasant customer experience.
  • TM
    Tom Massey
    Nov 16, 2025
    5.0
    Phenomenal, friendly service. Mony’s helpful, professional assistance and extra guidance during an emergency that required shipping and receiving drone parts from her branch, saved the day!
  • ML
    Monica Lake
    Oct 31, 2025
    5.0
    Customer service from Kayden Mavraedis was outstanding!!! The young man made us feel welcome as if he cared about us and went the extra mile to ensure we were satisfied with our needs. Will come back just to see his smiling face!!!
  • KS
    Kati Salowsky
    Oct 23, 2025
    5.0
    Everyone is so kind and friendly every time I come in the store!! Thank you so much for all of your help and keeping what could be a very mundane task enjoyable and painless!
  • HL
    Hailey Lesser
    Oct 7, 2025
    1.0
    not welcoming, 2 employees chatting with each other, no one greeted us, no other customers in the store, no one spoke to us from start to finish
  • WJ
    Wendy J
    Sep 22, 2025
    5.0
    Fast, efficient and friendly.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Reno offer?

The UPS Store #2972 provides packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.