Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2972 in Reno offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Mt. Rose Hwy & Wedge Pkwy, Across From Tmcc & Unr S. Campus, 1 Mile West Of Summit Mall.
The staff is consistently described as friendly, helpful, and professional, with many customers noting exceptional service from specific employees like Mony and Kayden.
Efficiency
Customers frequently mention quick and efficient service, with many noting that their transactions are handled promptly and without hassle.
Store Environment
The store is often described as welcoming and clean, with staff who remember regular customers and create a pleasant atmosphere.
Mixed Experiences
While most reviews are positive, there are a few negative experiences related to customer service and handling of shipping issues.
VV
Vanessa Del Valle
2 days ago
1.0
Refused to take an amazon return. Wanted me to pay to send it back.
TM
Tom Massey
Nov 16, 2025
5.0
Phenomenal, friendly service. Mony’s helpful, professional assistance and extra guidance during an emergency that required shipping and receiving drone parts from her branch, saved the day!
ML
Monica Lake
Oct 31, 2025
5.0
Customer service from Kayden Mavraedis was outstanding!!! The young man made us feel welcome as if he cared about us and went the extra mile to ensure we were satisfied with our needs. Will come back just to see his smiling face!!!
KS
Kati Salowsky
Oct 23, 2025
5.0
Everyone is so kind and friendly every time I come in the store!! Thank you so much for all of your help and keeping what could be a very mundane task enjoyable and painless!
HL
Hailey Lesser
Oct 7, 2025
1.0
not welcoming, 2 employees chatting with each other, no one greeted us, no other customers in the store, no one spoke to us from start to finish
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Reno offer?
The UPS Store #2972 provides packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What are the store hours for The UPS Store on weekdays?
From Monday to Friday, the store is open from 8:00 AM to 6:00 PM.
Is The UPS Store open on Sundays?
Yes, the store is open on Sundays from 10:00 AM to 3:00 PM, though holiday hours may vary.
Where is The UPS Store located in Reno?
It is located at 18124 Wedge Pkwy, across from TMCC and UNR South Campus, 1 mile west of Summit Mall in Reno, NV 89511.
What payment methods are accepted at The UPS Store?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store provide in-store shopping and curbside pickup?
The UPS Store offers in-store shopping and in-store pickup, but does not have curbside pickup.
Are there nearby places where I can grab an ice cream after visiting The UPS Store?
Yes, Baskin-Robbins is nearby where you can enjoy ice cream after your visit.
What nearby community services can I explore near The UPS Store?
You can find Enriched Living With Dementia and LightHouse Friends Club, both offering community and educational services close to the store.
Are there marketing or professional service agencies near The UPS Store?
Yes, Global Studio, a marketing and advertising agency, is located nearby and can assist with professional services.
How can nearby businesses like Signal of Nevada benefit customers visiting The UPS Store?
Signal of Nevada provides security services nearby, offering potential partnership or security solutions to customers who run businesses in the area.