The UPS Store

Reviews

• KR

  Kristina R

  1 day ago
  5.0
  This UPS store is great. They're open 7 days a week and always give receipts for my returns. Sam is especially nice. He went above and beyond helping me with my returns even though i didnt have everything ready. Great store, great employee.
• HD

  Hooper Dooper

  2 days ago
  5.0
  Had plenty of help from the young man and even gave me a label for free , apparently there’s a fee with some Amazon returns but he said” if you can write us a review we can avoid the computer fee, plus you can use a flash drive to skip the charge too.” Will go here more often
• TS

  T S

  Feb 21, 2026
  1.0
  I would not recommend This UPS store to anyone. The young man at the desk greeted us with a “what?” not a “hi how may I help you?” The young man proceeded to take care of our items we were trying to return in a very unefficient and unfriendly manner. He then gave us our box and charged us shipping. We decided to package it ourselves. On our return to drop the box off at a closer ups location we found out that we had to drop the package back at this same facility again, the one off of keystone Ave . So I had to make another trip to this same ups. When I arrived The same young man was at the counter and greeted me with a hands up and down motion like he did not care. All he said was he could not give me a drop off receipt. No hello. No goodbye. We will never go back to this location again. We usually go to the Plum Ave location which is amazingly friendly and very efficient and knowledgeable.
• SK

  Skye Kalua

  Feb 21, 2026
  1.0
  I’ve come to this store to print several times. Usually no problem. Today though was the opposite of that. The person working at the front, male with long hair, was quite rude to be honest. When I told him I needed something printed he asked if I sent it to a specific email, and when I said I sent it to the old email he just shook his head and didn’t say anything, and then later replied the email is in front of the computer just pointing not coming to help. I then proceeded to send all my documents to that email, where once again he did not help, every other experience the worker had come to the computer to open the email and print. Yet, he stood there for a while expecting me to know where to go to be able to print it on my own. After printing went over to the register he asked how many pages there were, I wasn’t exactly sure, I didn’t count before hand. He started counting out loud how many pages, he estimated 25, I said I think so. Under his breath he then made a comment, “Thanks for counting the pages”. Very off putting. He then handed the receipt off rudely as well. Not good customer service at all.
• KV

  K V

  Feb 7, 2026
  1.0
  Me and three other people got to the location near opening and were waiting outside for about half an hour. I had things to take care of afterwards, which I was late for because the employee arrived late. He said he was “stuck in traffic” but it was a Saturday morning. Judging from how he was acting once he arrived, I wouldn’t be surprised if he has used this excuse numerous times. Once he arrived, he had no hustle whatsoever to help the waiting customers.

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