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The UPS Store

3.2
(117 reviews)

Business Details

3983 S McCarran Blvd, Reno, NV
89502, United States
(775) 829-2456
https://locations.theupsstore.com/nv/reno/3983-s-mccarran-blvd

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1292 in Reno offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - At Ne Corner Of South McCarran Blvd And Longley Lane.

Details

  • DeliveryNot available

Location

The UPS Store
3983 S McCarran Blvd, Reno, NV
89502, United States

Hours

Reviews

3.2
117 reviews
5 stars
57
4 stars
5
3 stars
4
2 stars
5
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.

Inconsistency

There were mixed reviews regarding service quality, with some customers experiencing rude or unhelpful interactions.

Operational Issues

Several reviews mentioned problems with package tracking, notary services, and long wait times, indicating operational inefficiencies.

Positive Changes

Recent reviews noted improvements in service and staff friendliness, suggesting a positive shift in management or training.

Service Reliability

Customers expressed frustration over lost packages and incorrect shipping practices, leading to a lack of trust in the store's reliability.
  • GM
    Geri Moshrefnoory
    Nov 3, 2025
    5.0
    Friendly and efficient employees every time
  • JF
    Jessica Ferguson
    Oct 7, 2025
    5.0
    Always friendly and quick service.
  • JB
    James Becker
    Sep 7, 2024
    2.0
    They’ve definitely made some commendable upgrades in terms of staffing, but be prepared to wait in line
  • BB
    Belle B
    Jan 15, 2020
    5.0
    I read the reviews and dreaded having to go in to ship out something but this is the closest one to my work and thought why not.... well I was very pleasantly surprised. Alex was very patient and kind while helping me figure out the best way to ship my package. He definitely put my mind at ease and provided exceptional service. I hope the managers know they have a great representative of their company. It really looks like you guys changed things over there and I really appreciate all the help he gave today.
  • TL
    Travis Landes
    Jul 14, 2014
    1.0
    I had experienced and damaged shipment and filed a claim with this location recently. The customer service and follow up was poor. I had to call them every couple days to follow up and have yet to receive a phone call back. I will be taking my services somewhere else for now on. I highly recommend not using this location!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 9:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Reno offer?

The UPS Store offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more to support your mailing and business needs.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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