Brand Certified
The UPS Store
2.3(203 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
216 Lemmon Dr, Reno, NV
89506, United States
Certified by The UPS Store • Mar 01, 2026
(775) 677-7888
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/nv/reno/216-lemmon-dr
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4252 in Reno offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - East Of Interstate 395 North, On Lemmon Drive.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
2.3
203 reviews
5 stars
56
4 stars
12
3 stars
5
2 stars
4
1 star
126
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praise the friendly and helpful staff, others report rudeness and unhelpfulness.
Efficiency
Many reviews mention slow service and long wait times, often due to insufficient staffing during busy hours.
Store Hours
Customers frequently express frustration over inconsistent store hours and early closures, leading to inconvenience.
Management Issues
Several reviews highlight poor management practices, including lack of communication and inadequate staffing.
Positive Changes
Some customers note significant improvements in service and staff behavior under new management, contrasting with previous negative experiences.
- JGJason Gillespie2 days ago5.0Sometimes there might be a bit of a line and have to wait for a bit to get service. But overall have always had a good experience here. Friendly staff and helpful if you have a question.
- EME M5 days ago5.0I've always had quick and friendly service here
- CQChristina Quade6 days ago1.0When I first went in there the lady that helped me I'm sorry I don't remember her name was wonderful the person who made copies for me messed them all up and not all the papers were sent equally to the two addresses that I need today I called and I was hung up on now I call back and it just it rings and rings and rings and then it goes to busy call back six times and the same thing happened because she didn't know how to answer my question she should have got somebody to do it horrible
- EJEfrain Gonzalez Jr.Feb 3, 20261.0The usp store of good but reaching to customer service through the phone not good
- DSDeserea StoneJan 29, 20261.0Staff is very rude and not compassionate at all! My package required a signature it was originally being delivered to my home address. They gave me a range of dates when I tracked my package which was not helpful people work. So I thought I will change the delivery to my local store to my surprise it’s charged me like $7 to do so. Which I did, I didn’t have another choice. Today I go to collect my package and my shipping address was under my husbands name. It was refused even though we have the same last name due to recent policy change, spoke with the manager he couldn’t make an exception even though I can show that I put my name down as the person to sign for the package when I had to change the delivery to their store and pay which I think it bad customer service! Even though I can prove that the purchase was made in my name.This new policy is horrible my husband works until 7:00pm and works weekends. If they have the same last name just do us all a favor and honor it.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #4252 in Reno offer?
The UPS Store #4252 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What are the regular business hours for The UPS Store #4252?
Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store #4252 open on Sundays?
Yes, the store is open on Sundays from 10:00 AM to 3:00 PM, though holiday hours may vary.
Where is The UPS Store #4252 located?
It is located at 216 Lemmon Dr, Reno, NV 89506, east of Interstate 395 North on Lemmon Drive.
Which payment options are accepted at The UPS Store #4252?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Can I get notarization services at The UPS Store #4252?
Yes, notary services are available at this location.
Does The UPS Store #4252 provide shredding services?
Yes, document shredding services are offered.
Are there any nearby restaurants where I can eat before or after visiting The UPS Store?
Nearby restaurants include Pizza Hut, Peg's Glorified Ham & Eggs, Dickey's Barbecue Pit, Cielito Lindo Taqueria, and Starbucks where you can grab a meal or coffee.
What nearby financial services can customers access near The UPS Store #4252?
Wells Fargo Home Mortgage and Wells Fargo Bank are nearby, providing convenient financial services.
Are there nearby places where I can get automotive services while visiting The UPS Store?
Yes, Reno Discount Batteries and Valvoline Instant Oil Change are close by for automotive needs.
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