AIT Worldwide Logistics is a global freight forwarder that helps its customers grow by expanding access to markets all over the world. For over 45 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, energy, high-tech, home delivery, life sciences, marine and more. In more than 150 worldwide locations across Asia, Europe, the Middle East and North America, AIT’s subject matter experts apply scalable, user-friendly technology to customize end-to-end deliveries via sea, air, road and rail—on time and on budget.
I ordered piece of crap infinity massage chair which broke down within 20min into the 1st session. They scheduled a repair through AIT. A young kid in his late teens early early 20’s shows up to repair. I explained everything what happened to the chair. He looked at the chair like 20 times up and down. Couldn’t figure out where to start then called his other tech guy and walked outside of the house that he can’t figure it out how to fix it it’s too new of a project for him. Came inside and asked me again that what exactly happened to the chair then he told me that he never worked on this model before so won’t be able to fix it and left. I don’t know why these big companies hire people with no experience and waist other people time.
CC
Corey C
Oct 14, 2022
5.0
Jessica, Adrianna and the others at AIT are amazing to work with.
they're extremely detail oriented and know what there doing when it comes to logistics. I highly recommend working with them. I've only had positive interaction with them in the last year.
AS
A S
May 29, 2020
1.0
I wish I could leave 0 stars. I am waiting for a $2000 computer monitor that was supposed to be delivered last Friday. Today I finally manage to get in touch with them and they tell me I can't get my monitor until next Monday now. I ask them if I can come pick it up, they are about 2 miles from my house, they tell me they can't do that and they have to contact AIT to get approval, since AIT handed the package off to them. I contacted the seller of the item who says he approved it and contacted AIT. Apparently the middleman company never gets back to this company. I still can't get my very expensive monitor until next week now even though it's sitting in a warehouse 2 miles from my house.
Also stop doing business with this California Sierra Express until they stop doing business with such terrible middleman companies.
Absolutely ridiculous.
Frequently Asked Questions About AIT Worldwide Logistics
Do you have any other locations in North America?
Yes. AIT’s expanding global presence includes dozens of locations across North America, as well as Asia and Europe.
Do you offer international shipping?
Yes. AIT is a global freight forwarding company with decades of experience handling shipments to all areas of the world. We also offer customs clearance support, including our in-house, licensed customs brokerage team.
Are you a certified freight forwarder?
Yes. Across AIT’s many global locations, we have dozens of certifications from multiple organizations, countries, and municipalities, including authorized economic operator status, good distribution practices certification, and many more.
Can you ship my specific item (i.e., what cargo types does AIT NOT accept)?
AIT’s logistics professionals are experienced with shipping all types of cargo, from temperature-controlled items such as food and pharmaceuticals to oversized and heavy freight to hazardous materials, including batteries, chemicals, and nuclear waste. For a list of items we do not ship, contact our office for commodity details.
Can I drop off an item for return at your facility?
No. AIT facilities are not consumer parcel drop-off locations. Please contact your seller/shipper to arrange for returns.
What services does AIT Worldwide Logistics offer in Reno?
AIT Worldwide Logistics in Reno offers freight forwarding, air freight, ground distribution, sea freight, import, export, customs clearance, warehousing, and intermodal services.
Where is the AIT Worldwide Logistics Reno location?
The AIT Worldwide Logistics Reno office is located at 1325 Airmotive Way, Suite 285, Reno, NV 89502.
What are the business hours for AIT Worldwide Logistics in Reno?
AIT Worldwide Logistics in Reno is open Monday to Friday from 8:00 AM to 5:00 PM and is closed on weekends and major holidays.
Does AIT Worldwide Logistics provide international shipping and customs clearance?
Yes, AIT offers international shipping and provides customs clearance support with an in-house licensed customs brokerage team.
Is AIT Worldwide Logistics accessible for individuals with disabilities?
Yes, the Reno location has wheelchair accessible entrances and parking to accommodate individuals with disabilities.
Can customers drop off return items at the AIT Reno facility?
No, AIT facilities are not consumer parcel drop-off locations. Customers should arrange returns directly with their seller or shipper.
What are some nearby places of interest customers can visit near AIT Worldwide Logistics in Reno?
Nearby places include 'Too Soul Tea Co.' for a tea break, 'Tom James Co.' clothing store, and 'Golf the High Sierra' travel services and golf course, which customers might enjoy before or after their business visit.
Are there any nearby professional services near AIT Worldwide Logistics for law or insurance needs?
Yes, nearby professional services include 'The Law Offices of Joel A. Santos' for legal needs and multiple insurance agencies like 'Farmers Insurance - Joe Lovely' and 'Robert L Silva Insurance Agency'.
What nearby health and counseling services are available close to AIT Worldwide Logistics in Reno?
Nearby counseling and mental health services include 'Elements Counseling and Wellness', 'Sierra Dragonfly Center', and 'BRAIN-Brain Recovery Assistants Institute of Nevada'.
Does AIT Worldwide Logistics have other locations besides the Reno office?
Yes, AIT has dozens of locations across North America, Asia, and Europe, expanding its global presence.