The UPS Store

2.8
143 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4309 in Pahrump offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Albertson's Shopping Center (Aka Pahrump Valley Junction).

Details

  • DeliveryNot available

Location

The UPS Store
150 S Nevada Highway, Pahrump, NV
89048, United States

Hours

Reviews

2.8
143 reviews
5 stars
58
4 stars
3
3 stars
7
2 stars
9
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed, with some praising staff for being helpful and friendly, while others report rude and unprofessional behavior.

Efficiency

Customers frequently mention long wait times and slow service, often exacerbated by understaffing during busy periods.

Pricing Issues

Many reviews highlight dissatisfaction with additional fees for services like printing and taping, which some customers feel are excessive.

Staff Attitude

While some employees are noted for their kindness, others are described as rude or dismissive, leading to a negative customer experience.

Store Management

Several reviews criticize the management for poor organization and lack of professionalism, impacting overall service quality.
  • BR
    Ben Rakers
    4 days ago
    1.0
    I had a package to drop off, and was in line before the 4:00 cutoff. I saw the drivers picking up packages shortly after 4:00 and could tell they were getting ready to leave for the day. I asked if I could hand one of them the box I had with a pre-printed and paid for label and was snapped at by Roby that it was past the cutoff, and the drivers had to leave NOW. A simple polite explanation would have been a much better choice and I would have understood. I will avoid doing business here as much as possible, FedEx is my go-to choice for shipping from here on out!
  • DL
    David Lory
    Nov 6, 2025
    1.0
    If you want old, bad service with a poor attitude, this place will never let you down! Kein problem! Ich habe meine kaffee und meine duolingo! I sent you an email. Your UPS store staff have been terrible as long as I have lived in Pahrump 2006.
  • JK
    james kastner
    Oct 18, 2025
    5.0
    I've been there many times and found all employees to be helpful and efficient.
  • AA
    Amin Astaneh
    Oct 16, 2025
    5.0
    Teri at the Pahrump UPS store is an absolute joy to work with. I had some rather specific requests with some packages I had to ship and she was really kind and patient. ⭐⭐⭐⭐⭐
  • CM
    Craig Martin
    Oct 6, 2025
    1.0
    Terrible. Apparently my box didn't have the correct tape?!? Are you kidding. Theres a children's calender in it. Its not expensive. Then you wanna charge me 3 bucks for 3 small peices of tape?!? But its not about the money. Its the fact you would charge someone to help seal their box bc you don't approve. Its small but its a money grab. What happened to the days of helping your customer. Instead you turn me away bc of the type of tape I used. Wow.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4309 in Pahrump offer?

The UPS Store #4309 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, passport/photo ID services, and small business services.