The UPS Store

2.8
147 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4309 in Pahrump offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Albertson's Shopping Center (Aka Pahrump Valley Junction).

Details

  • DeliveryNot available

Location

The UPS Store
150 S Nevada Highway, Pahrump, NV
89048, United States

Hours

Reviews

2.8
147 reviews
5 stars
59
4 stars
3
3 stars
7
2 stars
9
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several mentioning specific employees who displayed poor attitudes.

Long Wait Times

Numerous reviews highlighted long wait times, often with only a few employees working, leading to frustration among customers.

Mixed Experiences

While some customers praised individual staff members for their helpfulness, others had consistently negative experiences, indicating a lack of overall service quality.

High Fees

Customers expressed dissatisfaction with additional charges for services like printing and taping, feeling that the prices were excessive.

Store Management

Several reviews criticized the management for poor organization and customer handling, contributing to a negative shopping experience.
  • JK
    JASS Kaur
    Dec 30, 2025
    5.0
    I’ve been to this place numerous times, and I’ve always found the employees to be incredibly helpful. Even when they’re dealing with long lines, they manage to be very accommodating.
  • MV
    Mona Viney
    Dec 27, 2025
    1.0
    Well - if I had other options in town, I’d never set foot in here again. The staff is slow, the manager is rude and unpleasant at all times. The place is an absolute unorganized mess - a hoarders paradise. You can stand in line for half an hour just waiting for staff to get thru three people. Most recent experience - walked in at 2:50. Waited 20 minutes behind two people. My turn - I need a notary. I’m told they only notarize 9-3, so sorry. Doesn’t matter that I was IN LINE well before their new, imaginary cut off time. No signage saying that. Website doesn’t mention it. And the manager, who is a notary, ignores the situation like she didn’t hear my service request. This place is a joke. Drive into Enterprise for UPS. Still quicker than dealing with this shop.
  • MR
    Mandi R
    Dec 16, 2025
    1.0
    Horrible customer service and very rude.
  • BR
    Ben Rakers
    Nov 20, 2025
    1.0
    I had a package to drop off, and was in line before the 4:00 cutoff. I saw the drivers picking up packages shortly after 4:00 and could tell they were getting ready to leave for the day. I asked if I could hand one of them the box I had with a pre-printed and paid for label and was snapped at by Roby that it was past the cutoff, and the drivers had to leave NOW. A simple polite explanation would have been a much better choice and I would have understood. I will avoid doing business here as much as possible, FedEx is my go-to choice for shipping from here on out!
  • DL
    David Lory
    Nov 6, 2025
    1.0
    If you want old, bad service with a poor attitude, this place will never let you down! Kein problem! Ich habe meine kaffee und meine duolingo! I sent you an email. Your UPS store staff have been terrible as long as I have lived in Pahrump 2006.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4309 in Pahrump offer?

The UPS Store #4309 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, passport/photo ID services, and small business services.