United States Postal Service

3.3
178 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1414 E Lake Mead Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1414 E Lake Mead Blvd, North Las Vegas, NV
89030, United States

Hours

Reviews

3.3
178 reviews
5 stars
83
4 stars
20
3 stars
9
2 stars
7
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Sergio and Neisha for their exceptional service.

Staffing Issues

Numerous reviews mentioned the location being understaffed, leading to long wait times and difficulty in reaching the office by phone.

Efficiency

Despite being busy, several customers noted that the service was efficient and quick, with many expressing satisfaction with the speed of service.

Facility Conditions

The post office was described as clean and organized, contributing positively to the customer experience.

Communication Problems

Customers expressed frustration over the lack of phone support, with many reports of calls going unanswered.
  • DP
    Divine PD
    Sep 25, 2025
    5.0
    I went to get my passport. I was very nervous because in other places they are often rude and indifferent, sometimes even ignoring you. But here I was attended by Sergio, a very friendly person who treats you with respect and helps you with all your questions. Thank you very much, Sergio. You made my day easier and less stressful, as I have been doing paperwork for months and not everyone treats you kindly.
  • JA
    Jenny Arenas
    Aug 8, 2025
    1.0
    Lori is very rude very disrespectful and unprofessional need more kind people in this world I would never recommend this location
  • ZD
    Zed Douglas
    Jul 22, 2025
    5.0
    This place is always insanely busy. However, the people who work there are amazing. Efficient, friendly. As of writing this, they are very short staffed. I'm in there a lot and I think they only have 4 people who work the front total. That's TOTAL. I've been in there and people have complained loudly like it will do something. Remember these are people and not machines and they maybe need lunch breaks and to go home eventually? Regardless, still amazing. Everyone who works there is so very patient with every customer. You guys are rock stars.
  • KG
    Kaitlin Grace
    Jul 15, 2025
    2.0
    No staff
  • GC
    George Carter
    Jul 14, 2025
    4.0
    They do a lot,Thanks.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.