United States Postal Service

3.3
185 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1414 E Lake Mead Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1414 E Lake Mead Blvd, North Las Vegas, NV
89030, United States

Hours

Reviews

3.3
185 reviews
5 stars
86
4 stars
21
3 stars
9
2 stars
8
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, with specific mentions of employees who provided excellent service.

Long Wait Times

Numerous reviews highlighted long wait times and understaffing issues, leading to frustration among customers.

Facility Issues

Customers noted a lack of modern amenities such as self-service kiosks and package drop-off options, contributing to inefficiencies.

Communication Problems

There were multiple complaints about the inability to reach the post office by phone, with many customers unable to get assistance.

Mixed Experiences

While some customers had positive experiences, others reported rude staff and unresolved issues with mail delivery.
  • LL
    lina Diaz laserna
    4 days ago
    5.0
    Deberían por favor ,de abrir los sábados por lo menos 4 horas ,para los clientes q trabajan de Lunes a Viernes hasta las 5.00pm y no podemos ir dias laborales a enviar algún paquete ,sería genial,gracias.
  • TS
    Timmy Sheen
    Dec 31, 2025
    1.0
    The short lady is always rude never helps me out always makes me feel stupid !
  • TL
    Teaira Lanay
    Dec 26, 2025
    5.0
    The gentleman that helped me Sergio was great he was fast and l efficient with helping me get my passport for my first time . I would go back again in some years to renew . The manager made sure I was getting taken care of I didn’t catch her name but a sweet heart as well .
  • AA
    AL
    Dec 16, 2025
    2.0
    Do not let google map fool you, you cant get in from the back parking lot, grt in from the main street
  • ZZ
    Zachary
    Dec 8, 2025
    1.0
    Location has absolutely ZERO automated capabilities. No APC terminals whatsoever. Other post offices have two versions onsite and this location is like walking back into the 1960s. You're stuck waiting in line like technology never was invented. Theres not even a scale where you can weigh your items to create a label. I turned right around and went to the UPS store a block away.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.