United States Postal Service

2.0
565 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 4904 Camino Al Norte to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4904 Camino Al Norte, North Las Vegas, NV
89031, United States

Hours

Reviews

2.0
565 reviews
5 stars
105
4 stars
31
3 stars
17
2 stars
20
1 star
392

What are people saying?

AI-generated from recent customer reviews

Long Wait Times

Customers consistently reported excessively long wait times, often exceeding an hour, for both mail pickup and general service.

Staffing Issues

Many reviews highlighted a lack of staff, leading to slow service and frustration among customers.

Customer Service

While some employees received praise for their helpfulness, numerous reviews mentioned rude or unprofessional behavior from staff.

Mail Delivery Problems

Several customers experienced issues with mail delivery, including misdelivered packages and delays in receiving important mail.

Facility Management

Customers noted outdated equipment and poor maintenance of the facility, contributing to overall dissatisfaction.
  • AS
    Anthony Sosa
    Dec 29, 2025
    1.0
    Any efforts to call for the past hour and a half are met with unavailable associate, my package got marked as delivered, switch to refused a day later, then switched to insufficient address (even though I confirmed with a help desk associate for usps that it was correct) then now each day getting refused even though mailbox is not full, no carrier has knocked whatsoever nor left a notice that they came, and is getting sent back to sender even though I have received regular mail with the exact same address no problem until now. This is very frustrating and If this issue ever gets sorted eventually out I will not be ordering through any services through USPS anymore.
  • JM
    Judy Mladenik
    Dec 24, 2025
    3.0
    Not enough staff
  • LU
    Luzmaria Urena
    Dec 22, 2025
    1.0
    Been trying to contact this establishment since they open , 8:30 am and no one has been able to answer calls? The fact that I’ve called multiple times about my packages and to no avail , there’s no one , always get the automated message, once I get to the prompt where it’s supposed to get me a representative it hangs up since no one wants to do their job. I don’t know how and why this place is still Open with the inconsiderate people they have hired working here.
  • BJ
    Baby Jay
    Dec 16, 2025
    1.0
    If you can go to another post office. I wish I didn't have to come here to pick up my mail. Every time I'm here for almost 2 hours. It's ridiculous. Same thing as mailing a package. It really don't make no sense.
  • PD
    Patricia David
    Nov 17, 2025
    5.0
    Amazing customer service! Thank you so much DENNIS for being kind and helpful. God bless you Sir 🙌🏻🫡

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.