The UPS Store

3.9
142 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5932 in North Las Vegas offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In North Las Vegas On Losee Road, Between Ann Road And Tropical Parkway.

Details

  • DeliveryNot available

Location

The UPS Store
5892 Losee Rd, North Las Vegas, NV
89081, United States

Hours

Reviews

3.9
142 reviews
5 stars
96
4 stars
4
3 stars
3
2 stars
7
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Elrick, Kasmier, and Anthony for their exceptional service.

Pricing Issues

Several reviews highlighted concerns about high prices and additional charges for services like tape, leading to perceptions of the store as overpriced.

Mixed Experiences

While many customers reported positive experiences, there were notable complaints about rude behavior from some staff members, particularly regarding handling returns and customer inquiries.

Efficiency

Customers frequently mentioned the quick service and efficiency of the staff, especially during busy times, contributing to a generally positive experience.

Store Management

Some reviews indicated issues with management and employee behavior, suggesting a need for better oversight and training to ensure consistent service quality.
  • GS
    Gebre sequar
    Oct 4, 2025
    5.0
    this store does a very good service.
  • KP
    karlita pech
    Aug 12, 2025
    1.0
    If I could give zero stars, I would. This UPS Store charges for everything, and I mean everything. Need to tape up a box? That’ll be $2 for a single strip of tape. The prices here are already sky-high, but charging for every little thing, down to the smallest piece of tape, is absurd. If they could charge you to breathe in the store, I’m convinced they would.
  • CL
    Ca Lee
    Jul 25, 2025
    5.0
    I went in today to return two Amazon packages. The gentleman working was professional, courteous and efficient. After leaving I had an issue directly with Amazon. I called the store and the gentleman who helped me in store helped me again, with my Amazon debacle. This UPS location always has helpful people helping people.
  • IO
    Idu Opral Owowo
    Jul 25, 2025
    2.0
    I like this store because the people are nice and caring, but my last encounter with an employee may cause me to stop going to this location. I was doing Amazon returns, one was simple while the other needed more explanation. I am still confused with what happened, I wanted the employee (Kala) to process my returns separately, but she was being very impatient and told me I was being rude when I asked her to hold on. She was getting upset, so I asked if someone else can assist me and I went to the other employee that was there. The whole time while I was explaining my return with the other employee, Kala was in the background talking and grumbling. The other employee was very patient and helpful. If I ever return to that location, I will just avoid Kala. Worst experience ever!!!!
  • AN
    Amy N
    Jun 29, 2025
    5.0
    I went in this afternoon to mail two packages and the gentleman who was working was just the best. Very polite, friendly, helpful. Other customers came in and he was by himself but he was able to help everyone and give everyone the same attention and level of service. I'll definitely come back for future services.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #5932 in North Las Vegas offer?

They provide expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.