The UPS Store

3.9
144 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5932 in North Las Vegas offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In North Las Vegas On Losee Road, Between Ann Road And Tropical Parkway.

Details

  • DeliveryNot available

Location

The UPS Store
5892 Losee Rd, North Las Vegas, NV
89081, United States

Hours

Reviews

3.9
144 reviews
5 stars
98
4 stars
4
3 stars
3
2 stars
7
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and professional, with many specific mentions of individual employees providing exceptional service.

Pricing Issues

Several customers expressed dissatisfaction with the store's pricing practices, particularly regarding charges for tape and other services, leading to perceptions of being overcharged.

Mixed Experiences

While many reviews highlighted positive experiences, there were notable complaints about specific employees being rude or unprofessional, indicating inconsistency in service quality.

Efficiency

Customers frequently noted the quick service and efficiency of the staff, especially during busy times, contributing to a generally positive experience.

Store Management

Some reviews mentioned issues with management and operational practices, including complaints about the handling of customer concerns and the availability of necessary shipping materials.
  • EI
    Edgar Gilbert III
    Jan 5, 2026
    5.0
    this is the best UPS store I’ve ever been to they have great customer service.With someone like me. I’m disabled visually impaired. They handle me with kindness, care And very patient with me. Great management employees & Owner. A+++
  • JB
    Jennifer Baldwin
    Dec 30, 2025
    5.0
    As always a wonderful experience at my local UPS store.
  • GS
    Gebre sequar
    Oct 4, 2025
    5.0
    this store does a very good service.
  • KP
    karlita pech
    Aug 12, 2025
    1.0
    If I could give zero stars, I would. This UPS Store charges for everything, and I mean everything. Need to tape up a box? That’ll be $2 for a single strip of tape. The prices here are already sky-high, but charging for every little thing, down to the smallest piece of tape, is absurd. If they could charge you to breathe in the store, I’m convinced they would.
  • IO
    Idu Opral Owowo
    Jul 25, 2025
    2.0
    I like this store because the people are nice and caring, but my last encounter with an employee may cause me to stop going to this location. I was doing Amazon returns, one was simple while the other needed more explanation. I am still confused with what happened, I wanted the employee (Kala) to process my returns separately, but she was being very impatient and told me I was being rude when I asked her to hold on. She was getting upset, so I asked if someone else can assist me and I went to the other employee that was there. The whole time while I was explaining my return with the other employee, Kala was in the background talking and grumbling. The other employee was very patient and helpful. If I ever return to that location, I will just avoid Kala. Worst experience ever!!!!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #5932 in North Las Vegas offer?

They provide expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.