United States Postal Service

2.4
303 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1611 Spring Gate Ln to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1611 Spring Gate Ln, Las Vegas, NV
89134, United States

Hours

Reviews

2.4
303 reviews
5 stars
91
4 stars
12
3 stars
11
2 stars
14
1 star
175

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some customers praised friendly and helpful employees, others reported rude and unprofessional behavior.

Delivery Issues

Numerous complaints about packages being delivered to the wrong address and failure to respect hold mail requests.

Long Wait Times

Many customers experienced long lines and slow service, particularly during peak hours.

Phone Accessibility

Customers expressed frustration over the inability to reach the post office by phone, with many calls going unanswered.

Passport Services

Mixed reviews on passport services; some praised efficiency while others reported disorganization and poor customer interactions.
  • EL
    Elena Leonard
    Dec 30, 2025
    5.0
    So nice having a place so local :) always do my package drop offs :)
  • JC
    Jon calderone
    Dec 15, 2025
    1.0
    This post office is a complete disgrace. Doesn't answer the phone, says mail was refused when the mailman must have put it on the wrong box. Get it together over there. A COMPLETE DISGRACE.
  • JA
    Joe Anthony
    Dec 13, 2025
    1.0
    Every USPS location deserves no stars. Not because of the workers. Always understaffed…. Although today they were in an especially foul mood. Pretty frustrating to wait in line for half an hour only to be greeted by a bad attitude.
  • JA
    J A
    Dec 9, 2025
    5.0
    Kudos to Thor, the mail carrier for zip 89134, for going above and beyond to take care of my package. Finally, I got the package. Thank you.
  • BL
    Brandi Lehman
    Dec 9, 2025
    5.0
    Markita was wonderful! (unsure of spelling ) She was so sweet and helpful and very grateful for her! Give this woman a Christmas bonus ✨

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.