United States Postal Service

2.4
298 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1611 Spring Gate Ln to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1611 Spring Gate Ln, Las Vegas, NV
89134, United States

Hours

Reviews

2.4
298 reviews
5 stars
87
4 stars
12
3 stars
11
2 stars
15
1 star
173

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported consistent problems with packages being delivered to the wrong addresses, leading to frustration and lost items.

Staff Performance

While some customers praised the friendliness and helpfulness of certain staff members, others experienced rudeness and unprofessional behavior from employees.

Service Efficiency

Customers frequently noted long wait times and inefficiencies in service, particularly during peak hours, which contributed to negative experiences.

Communication Problems

Many reviews highlighted difficulties in reaching the post office by phone, with complaints about calls going unanswered.

Facility Management

Issues were raised regarding the cleanliness and organization of the facility, as well as the accessibility of drop-off services.
  • AB
    Antonio Bermudez
    Oct 25, 2025
    1.0
    Hours don’t align with hours of operation
  • DS
    daniel stephen
    Sep 30, 2025
    1.0
    Constantly delivering to wrong address. Having to get a P.O.box so I can secure deliveries. Complete joke.
  • PW
    Pelageia Winograd
    Sep 17, 2025
    5.0
    This location has the best staff ! They are friendly and helpful.
  • DH
    David Hege
    Sep 5, 2025
    4.0
    no line. sent ud to wrong line but then had us skip line once helped
  • CC
    Christopher
    Sep 1, 2025
    1.0
    Inside package drop-off bin closed on weekends. WHY????? That makes no sense whatsoever. A special trip to drive all the way there to find the handled locked.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.