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Visit your local Post Office™ at 2449 N Tenaya Way to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Customers reported a mix of experiences, with some praising friendly and efficient staff, while others highlighted rude and unhelpful employees.
Long Wait Times
Many reviews mentioned consistently long wait times, especially at the pick-up window, causing frustration among customers.
Delivery Issues
Numerous complaints were made about misdelivered packages and failure to deliver items as promised, leading to dissatisfaction.
Inconsistent Experiences
Reviews varied widely, with some customers having excellent experiences while others faced significant issues, indicating inconsistency in service.
Technology Problems
Frequent mentions of internet outages and issues with self-service kiosks hindered customer transactions.
MM
Monday “Nvme Boutique” Madness
Nov 14, 2025
1.0
I am extremely disappointed with the service I received from this USPS location. I mailed a padded envelope last week that contained two birthday cards, each with a small gift inside that I personally wrapped in bubble wrap. The package cost $8.55 to send, and I handed it directly to a USPS employee at the counter. That employee even added extra tape to the package before mailing it, supposedly for “more security.”
When my aunt received the envelope, it was in terrible condition — torn, damaged, and resealed with tape that did not match how I originally secured it. The photos speak for themselves. The birthday cards inside had been opened, and all of the gifts I included were missing. There is no way this was an accident or caused by normal mail handling.
My aunt’s mailbox is a locked, keyed mailbox, so tampering could not have occurred on her end. The only conclusion is that the package was opened and emptied somewhere within the USPS system, then taped back together to look untouched. The fact that the envelope arrived looking this damaged, while still being resealed to hide the theft, is extremely concerning.
This was not just rough handling — this was intentional tampering.
It is unacceptable that customers cannot trust USPS employees with their mail, especially during a time when people rely on the postal service for holiday and birthday gifts. These items were meant to be thoughtful birthday surprises, and instead my aunt received an empty, ripped package that had been taped over to cover up what happened.
I will be filing a formal complaint with USPS, submitting a claim, and contacting the USPS Office of Inspector General for internal mail theft. Going forward, I will strongly consider using FedEx or UPS for anything of value because this experience shows that USPS is not always secure.
I hope this issue is taken seriously and properly investigated so this does not continue happening to other customers.
CK
Chelsea Krecko
Nov 12, 2025
1.0
I waited in line for 45 minutes to drop off a package because they only had one person working. This is insane
DR
Daniel Ragusa
Nov 1, 2025
1.0
I have been going to this post office for 20 years, I work at a near bye medical office. This post office is horrible. first of all the clerk Kevin is to slow to be left alone, he literally fell asleep during my transaction recently. The other clerks handle 6-8 customers for every one he does. { he is entirely to comfortable being sub par}. Second they always say the internet is down and they cant process credit cards, yet the scanners work to scan packages and the kiosk can process credit cards, Just why are they so interested in cash only transaction...{ scam alert} third , every Saturday the go kart facility next door uses up their entire parking lot, just whom is letting them use a federal facility parking lot........ we will get to the bottom of this .
SS
Sam Scott
Oct 23, 2025
1.0
Your over night is fake you pay for next day and it takes 2 to 3 days to get to the destination
JL
Julia Larkin
Oct 11, 2025
1.0
They just decided not to deliver the mail that was addressed to me and returned it all to sender. They said this was my fault because I did not put in a change of address form to forward my mail.
Except that’s not how that works - change of address forms are to forward mail and they were willfully deciding not to deliver mail to the address it was addressed to. I didn’t need mail forwarded, I just needed my mail delivered where it was addressed.
They decided not to do their jobs and then said it was my fault.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service at 2449 N Tenaya Way?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport and get a passport photo at this Post Office?
Yes, this location accepts first-time passport applications and offers passport photo services by appointment through their online scheduler.
Do I need an appointment for passport services at this Post Office?
Yes, most passport services require scheduling an appointment online, although limited walk-in hours are available at select locations.
What are the operating hours of the USPS location at 2449 N Tenaya Way?
The Post Office is open Monday to Friday from 8:30 AM to 5:00 PM, Saturdays from 9:00 AM to 3:00 PM, and closed on Sundays.
How can I rent a PO Box at this Post Office?
You can rent a PO Box online or in person by bringing two valid IDs and completing an application. Visit the USPS website to check availability and start the process.
Can I access my PO Box after regular lobby hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but this may vary. Check with your local Post Office for specific access hours.
Is there a nearby place to this Post Office where I can find more USPS services?
Yes, Post Office Red Rock Vista and USPS Collection Point are nearby locations offering USPS and related services.
Are there any nearby entertainment options to visit before or after my trip to the Post Office?
You can enjoy nearby attractions like Gravady Trampoline Park, Sky Zone Trampoline Park, and Pole Position Raceway for recreational activities.
If I need health services near the Post Office, what options are available?
Nearby health-related services include DaVita Las Vegas Acutes for dialysis, Family and Sports Physical Therapy, and Select Kids Pediatric Therapy.