Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2478 E Desert Inn Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.4
137 reviews
5 stars
32
4 stars
12
3 stars
12
2 stars
8
1 star
73
What are people saying?
AI-generated from recent customer reviews
Staffing Issues
Customers frequently reported long wait times due to insufficient staffing, often with only one employee available during busy hours.
Customer Service
While some employees received praise for their helpfulness and professionalism, others were criticized for rudeness and lack of knowledge.
Inconsistent Hours
Many reviews highlighted the unpredictability of the post office's operating hours, with instances of early closures and late openings.
Convenient Location
The location is appreciated for its convenience, but the service quality is often overshadowed by the long wait times and staffing problems.
Mail Handling Problems
Several customers experienced issues with lost or delayed mail, leading to frustration and dissatisfaction with the postal service.
- GHGloria HaakansonNov 17, 20252.0It’s usually closed when I get there and backed up w packages. Maybe you need More than One (1) Worker employee (Clerk).
- GGGeral GomezNov 15, 20251.0First of all, the person working today, 11/15/2025, serving customers at the checkout, is very rude. She mistreats you, offends you, and for no reason. She thinks she's God on earth. She's not the first. You see, this has been happening repeatedly. I don't know how it's possible that people like this woman are occupying positions working in these places where many people go to try to solve their problems. I hope that action is taken regarding this, since she is an unwelcome person for that position.
- MBMia BenjaminOct 25, 20251.0The same lady who works there all the time who typically wears glasses and braids. I'd love to know why she thinks she can make up any rules she wants, she can open and close when she wants, she's a government employee and I'm tired of how rude and nasty she is. I have a small business and I give a hell of a lot of money the USPS to deliver our packages. Without people like us you wouldn't have a job so quit acting like we're some kind of burden to you. Nowhere in USPS does it say you can't take over a certain amount of packages nowhere does it say that. Our packages are always packaged correctly and pre-labeled. All we need is a receipt for drop off and you're too lazy to do that. When the time to close is 3:00 p.m. that does not mean 255 and you don't get to make up rules and see if you need a receipt the people in front of you are my last customers I can't give you one when they're still 5 minutes before you close. If I acted the way you do at my job I would have been fired a long time ago
- CXcam xdOct 25, 20251.0Wasting time for closed PO.. hours incorrect
- KKKaylaOct 4, 20255.0This review is really for one of the workers there. I didn’t catch her name but she’s a young black woman. (I hate identifying people by just their ethnicity but with the uniforms and no name I have no other way to describe her. I’m sorry!) She was there alone and this post office is usually pretty busy. She was dealing with mail being picked up and a line. And with all of that going on she wasn’t short or rushing people. She was super sweet & helpful. I hope you’re paying her well! No one should be there alone.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 2478 E Desert Inn Rd?
You can send mail and ship packages, get money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and most can also take your passport photo. Be sure to complete and print your application form before applying.
Do I need an appointment for passport services at this Post Office?
Most locations require scheduling an appointment online for passport services, although some offer limited walk-in hours.
Does this location provide passport photo services?
Yes, but you need to schedule an appointment using the online scheduler for passport photo services for first-time passports.
What are the operating hours of the United States Postal Service at 2478 E Desert Inn Rd?
Open Monday to Friday from 10:00 AM to 4:00 PM, Saturdays from 10:00 AM to 3:00 PM, and closed on Sundays.
How can I get a PO Box at this location?
You can apply for a PO Box online or in person. Visit the USPS website to search availability, reserve your PO Box, and complete the setup in person with two valid IDs.
Can I access my PO Box outside of regular business hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, though access hours may vary. Check with your local Post Office for specifics.
What nearby places can I visit around the USPS at 2478 E Desert Inn Rd?
Nearby you can find places like La Neveria Ice Cream Shop for a sweet treat, Celebrate Dental & Braces for dental care, and China A Go Go restaurant for dining options.
Is there a nearby place to shop for clothing near the Post Office?
Yes, nearby stores include YNS for men's clothing and thrift items, and Ross Dress for Less for women's clothing and department store shopping.
Are there any convenient nearby food options after visiting the Post Office?
You can visit Eggscellent Breakfast and Lunch café or La Bonita Taco Shop, both near the USPS location, for breakfast, lunch, or Mexican food.