Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4975 University Center Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted poor customer service, with staff being described as rude, dismissive, and unhelpful.
Long Wait Times
Many customers reported long wait times and understaffing, leading to frustration during visits.
Inconsistent Hours
Several customers noted that the post office often closed before the posted hours, causing inconvenience.
Package Issues
Frequent complaints about lost or mishandled packages were reported, indicating a lack of reliability in delivery.
Mixed Experiences
While many reviews were negative, a few customers mentioned positive interactions with specific staff members.
LA
Liz A.
Dec 29, 2025
1.0
Awful service. 4th package lost / RTS / undeliverable… that had been scan as OFD to my building… website tracking says it’s here… they insist it isn’t. I’m gonna put an AirTag in the next one and show up at the drivers house that takes it from me. I can play airline games too.
DD
DJ
Dec 26, 2025
1.0
The mail man. Has a priority mail that was supposed to be hand delivered to me. Just because im in an apartment complex does not mean that you only put mail in the mail room and do not go to the actual tenants apartment. I have a camera on my front door that will show, he never attempted to knock on my door. You know what is in that package the day after CHRISTMAS!? MY FAMILYS recently deceased family member THEO!! I will be taking this up the ladder. You will never be allowed to drive around with someone's loved ones ashes all day. When you were at my home and was to lazy to come to the apartment. What am I supposed todo. Wait in the mail room all day? Thats why the package costs more right?! This is completely unacceptable!
RG
RAJENDRA “RA” GURUNG
Dec 19, 2025
2.0
First time I'm using USPS service at this location and it went pretty disappointing only because of the impolite and rude manner of this old lady at the counter having filipino accent, speaks pretty loud and rough to customers instead of being polite and humble. I will not go back to this location again to use usps services just to ruin my day and my mood. Other than that everything else is just fine at this USPS location.
JN
Jocelyn Newman
Dec 2, 2025
1.0
Would not assist me and helping finding my package although online it said it was delivered here, and was very dismissive
UA
Utopia AEC
Nov 28, 2025
2.0
I have to come to this location because my main location burned 🔥 down in August 2025. And things have been very disappointing! Very slow customer service after 3pm. Also during the work week there should be at least 2 people in the from Mondays to Fridays because 2 branches are under 1 location now until further notice. This is very disappointing!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 4975 University Center Dr offer?
This USPS location offers mail and package sending, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a U.S. passport and have my photo taken at this post office?
Yes, this location accepts first-time passport applications and offers passport photo services by appointment via their online scheduler.
Do I need an appointment for passport services at this USPS?
Most passport services require scheduling an appointment online, though limited walk-in hours may be available at select locations.
How much does a passport photo cost at this location?
The fee for a passport photo at USPS is $15.
How can I rent a PO Box at this post office?
You can apply online or in person with two valid IDs and a completed application. Online reservations are available at the USPS PO Box management site.
Are PO Boxes accessible after regular business hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary by location.
What are the business hours for this USPS location?
The post office is open Monday through Friday from 8:30 AM to 5:00 PM, and closed on Saturdays and Sundays.
What nearby places can help visitors find or access the USPS location on University Center Dr?
The USPS is near landmarks such as Pine Creek Apartments and nearby services like Five Star Liquor and Tristar Risk Management, which can be useful reference points when visiting.
Are there local transportation services near the USPS location for easier access?
Yes, nearby transportation options include Rarkar Transportation Services and Fantasy Car Rentals, helpful for visitors needing travel or car rental services.
What nearby attractions could I visit before or after my trip to the post office?
Visitors can explore entertainment at Strip Clubs Las Vegas, dine at Casa De Sabor Mexican restaurant, or plan Grand Canyon trips with local tour companies nearby.