United States Postal Service

2.2
255 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 4975 University Center Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4975 University Center Dr, Las Vegas, NV
89119, United States

Hours

Reviews

2.2
255 reviews
5 stars
61
4 stars
10
3 stars
6
2 stars
8
1 star
170

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and dismissive.

Long Wait Times

Customers frequently reported long wait times and understaffing, leading to frustration during visits.

Location Issues

The post office's location was criticized for being difficult to access, with traffic challenges and inconvenient parking.

Inconsistent Hours

Many customers noted that the post office often closed before the posted hours, causing inconvenience.

Mixed Experiences

While many reviews were negative, a few customers reported positive interactions with specific staff members.
  • JP
    Juan Perez
    Nov 3, 2025
    1.0
    I don't know how good is the service, but it does look beat. My only inconvenience is getting to this place, the street next and the only way to get to it, is only one way, and there's always a lot of traffic, very awkward to get on this street from the right lane and cross 4 lanes to the other side before one hit the traffic light, otherwise you miss your exit. Then driving out is the same.
  • RV
    Ray V
    Oct 20, 2025
    1.0
    The worst service. No 1 there knows what to do and manager barely spoke english. What a joke. Wasted 30 min of my time.
  • SS
    Studio Static
    Oct 15, 2025
    1.0
    Zero stars. Horrible. Just horrible. For every imaginable reason. The worst post office in America. Long lines, bad customer service, located on a one way street thats impossible to get out onto when you need to leave, disorganized. Avoid this post office hnless you absolutely have to come here.
  • DS
    Don Spear
    Oct 3, 2025
    1.0
    The post office have Burned down. Happy happy joy joy. Find your next postal company. Stop all your complaints and go somewhere else.
  • JN
    Jose Daniel Navarro
    Sep 15, 2025
    5.0
    Good service, very friendly person who attended me. What is a bit difficult, both to get out of the parking lot and to get in.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.