United States Postal Service

3.0
143 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 3115 Olive St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3115 Olive St, Las Vegas, NV
89104, United States

Hours

Reviews

3.0
143 reviews
5 stars
53
4 stars
19
3 stars
7
2 stars
9
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff attitudes is mixed; while some customers praise friendly and helpful service, others report rude and unprofessional behavior from certain employees.

Delivery Issues

Numerous complaints about delayed or missed deliveries, with many customers expressing frustration over packages not being delivered to their homes.

Wait Times

Customers frequently mention long wait times at the post office, often due to understaffing, leading to dissatisfaction.

Professionalism

While some staff members are noted for their professionalism and helpfulness, others are criticized for being slow and unhelpful.

Overall Experience

The overall sentiment is divided; some customers have positive experiences with quick service, while others report significant issues with service quality and reliability.
  • BJ
    Bonefacio Jaramillo
    2 days ago
    1.0
    constantly getting packages saying they were delivered but never showed up
  • AR
    Alyssa Renee
    Nov 15, 2025
    1.0
    The Absolute worst office I’ve ever been to hands down. I went in today and they had no information on where my package is after being told it was there for pick up. Also heard two employees cussing at each other screaming back and fourth extremely unprofessional and should be fired.
  • YC
    Yazmin Castillo-Figueroa
    Oct 29, 2025
    5.0
    Helped really good
  • KW
    Kadeshia Williams
    Oct 27, 2025
    1.0
    I give them no stars because they have awful attitudes, they don’t deliver your mail or packages on time, they constantly sending mail back to senders without confirming nobody lives there, the big back man who wanted to interfere while the supervisor was talking to me has the most nastiest attitudes of all don’t like this POST OFFICE ONE OF THE WORST OFFICES I KNOW!!!
  • OL
    Olivia Levine
    Aug 13, 2025
    5.0
    (most of the negative reviews I’m seeing are about the workers on route, not experiences in post office itself.) I use this post office only for shipping out things I sell online, and I have never had a bad experience or long wait at all. They’re polite and helpful. I actually go a few minutes farther than the USPS nearest to me (which is always packed, hour-long wait) just to use this one because it’s way less people here.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.