Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 7925 W Russell Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.8
597 reviews
5 stars
92
4 stars
13
3 stars
18
2 stars
30
1 star
444
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of employees displaying a lack of accountability and professionalism.
Long Wait Times
Numerous reviews highlighted consistently long lines and slow service, often with only one or two clerks available to assist a large number of customers.
Mail Handling Issues
Customers frequently experienced problems with mail delivery, including lost packages, misdelivered mail, and issues with mailbox keys.
Mixed Experiences
While many reviews were negative, a few customers reported positive interactions with specific staff members, indicating some employees provide good service despite the overall issues.
Facility Management
The post office was criticized for poor management, including understaffing and inadequate handling of customer needs, leading to frustration among patrons.
- MMmegadevicesNov 7, 20253.0Not terrible, just fine
- MWMichael WestenNov 4, 20251.0Horrible customer service from the front desk lady how is it possible people like this still have their jobs while they're clearly disrespectful clearly yelling at customers because I was standing in line and I witnessed the horrible customer service front desk gave employee I guess you could do anything you want as long as you USPS you're protected
- KSKarel SaquingOct 25, 20251.0Staff is rude, does not take accountability, and actively misrepresents the concerns presented by customers. They cannot follow a simple timeline of events, use information to draw accurate conclusions, and instead deliberately misinterprets what is being said to avoid responsibility.
- MMMike MOct 24, 20255.0Visited this post office as they were opening on a weekday as I was picking up a package that required a signature. Encountered several personnel while waiting in line and they were all friendly, each offering subtle smiles and morning greetings. When the pick-up window opened, briefly met Lulu, who was kind, courteous, and professional. She was initially unable to locate my package and requested my contact info for callback service while she continued her search. I anticipated her call the next business day, but was pleasantly surprised to receive a message during my drive home. Anyway, be kind and have a little patience. Each employee is vital, playing an important role however big or small, to ensure we all receive our mail, packages, and various postal services in a timely manner.
- KRKyle ReedyOct 20, 20251.0Requested for new mailbox keys on 06/02/2025 and still haven’t received it. I tried explaining and the lady tried her best to not deal with it 😂 absolutely clueless workers.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 7925 W Russell Rd?
You can send mail and ship packages, get money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and most locations can take your passport photo. Remember to complete and print your passport application form before applying.
Do I need an appointment for passport services at this location?
Most Post Offices offering passport services require scheduling an appointment via the online scheduler. Limited walk-in passport hours are available at select locations.
What are the operating hours of this USPS Post Office?
Monday to Friday, it's open from 8:30 AM to 5:00 PM, and on Saturdays from 9:00 AM to 3:00 PM. It is closed on Sundays.
Can I get a passport photo taken at this USPS?
Yes, you can get a passport photo taken by making an appointment using the online scheduler.
How can I reserve a PO Box at this Post Office?
You can search for and reserve a PO Box online at https://www.usps.com/manage/po-boxes.htm. After reserving, you will complete your setup in person at the Post Office.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, though access hours may vary, so please check directly with the Post Office.
What nearby places can help me navigate to the United States Postal Service at 7925 W Russell Rd?
Nearby places such as the Nevada State Assembly and the US Post Office serve as landmarks to help locate this USPS. Visiting these spots can assist customers in finding their way or accessing additional community services.
What attractions can I visit near the USPS Post Office on W Russell Rd before or after my visit?
You might consider visiting The Orleans Hotel In Las Vegas, a casino and hotel nearby, or stop by the Crystal Galleria for flowers and gifts. These locations offer entertainment and shopping experiences close to the Post Office.
Are there any nearby food or refreshment options when visiting this USPS location?
Yes, 5098 bread, a smoothie and juice bar and bakery, is nearby, providing good options for refreshments before or after your visit to the Post Office.