United States Postal Service

2.9
333 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1001 E Sunset Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1001 E Sunset Rd, Las Vegas, NV
89199, United States

Hours

Reviews

2.9
333 reviews
5 stars
127
4 stars
25
3 stars
11
2 stars
23
1 star
147

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, with some employees praised for their helpfulness while others were described as rude and unprofessional.

Wait Times

Many customers reported long wait times for service, particularly for passport applications, leading to frustration.

Efficiency

While some reviews highlighted quick and efficient service, others noted slow processing and delivery times, especially for packages.

Staff Attitude

Several reviews mentioned a lack of politeness and professionalism among staff, contributing to a negative customer experience.
  • RS
    RANDEEP SINGH
    Dec 25, 2025
    5.0
    ALL CITIZENS ARE REQUESTED TO APPLY FOR YOUR US PASSPORT AT LEAST 180 DAYS BEFORE YOUR TRAVEL DATE IF YOU ARE GOING TO TRAVEL OUTSIDE USA . BEST WAY TO GET US PASSPORT IS TO HAVE CASH IN HAND AND MAKE MONEY ORDERS FROM USPS AND SEND IT WITH ORIGINAL BIRTH CERTIFICATE , PICTURES , MONEY ORDER , APPLICATION , ETC .
  • JC
    Jarom Cuevas
    Dec 20, 2025
    5.0
    As a Canadian using usps for the first time, this was a 5 star experience for sure!! Chris was quick helpful and good 👍. Definitely would come back!!
  • PP
    Pat Palombo
    Dec 11, 2025
    1.0
    Rude staff when compared to other postal employees in nearby facilities.
  • KW
    Kris Wehr
    Dec 6, 2025
    1.0
    Came here on Sat. Dec. 6 2025 . 20 minutes b4 closing. They had 1 person working ! REALLY?!?! It's the holiday season & you have 1 person working ? When I came in 10 people were ahead of me . I felt so bad for the worker Chris having to do everything . Give that man a raise , he deserves it ! And why is this there no lower counter for someone whose is handicapped to fill out forms ? Y'all REALLY need to do better. I felt bad for that handicapped lady in there trying to sit & fill out her forms on that high counter. To whoever makes a schedule .... Just W0W!!! Do better planning!!!! Thumbs down to you 👎👎 p.s I finally made it out of there @420
  • DP
    Da Pundit
    Nov 26, 2025
    5.0
    Great hours and kiosk friendly

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.