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Brand Certified

United States Postal Service

2.9
(338 reviews)

Business Details

1001 E Sunset Rd, Las Vegas, NV
89199, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1001 E Sunset Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1001 E Sunset Rd, Las Vegas, NV
89199, United States

Hours

Reviews

2.9
338 reviews
5 stars
129
4 stars
26
3 stars
11
2 stars
23
1 star
149

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff behavior is mixed; while some employees are praised for their helpfulness, others are reported as rude and unprofessional.

Wait Times

Customers frequently mention long wait times, especially for passport services, leading to frustration.

Efficiency

Some reviews highlight efficient service and quick processing, while others criticize slow handling of packages and mail.

Cleanliness and Environment

Several reviews mention the office's cleanliness and the need for better management of the facility.
  • AA
    Anya
    Feb 24, 2026
    4.0
    The team at United States Postal Service on E Sunset is helpful. Lines can be a little long at times, but service is efficient and staff is courteous. Overall a reliable location.
  • CT
    Chanelle Brenae Trice
    Feb 24, 2026
    1.0
    Please tell me..why I am looking at a tracking number ftom the V.A. hospital and it looks as if the carrier did indeed pick up the batch of rx's but this location has yet to accept the v.a. packages that were picked up on 02.23.2026. How long are you all going to let prescription medication sit in the back from the V.A. hospital before you all decide to process them in as "accepted"...so they can be on their way to its rightful place? Goin on 24 hours and YET not a single movement on that batch. Why the V.A. still uses USPS is beyond me..because if they don't care about timely processing our packages then the V.A. needs to cut the strings .. My tracking number was submitted elsewhere also to show proof this is still broken... I'm just glad the "pending acceptance" is listed on our tracking page.. Giving V.A. packages priority..that was and still is a bold lie!!!
  • RS
    RANDEEP SINGH
    Dec 25, 2025
    5.0
    ALL CITIZENS ARE REQUESTED TO APPLY FOR YOUR US PASSPORT AT LEAST 180 DAYS BEFORE YOUR TRAVEL DATE IF YOU ARE GOING TO TRAVEL OUTSIDE USA . BEST WAY TO GET US PASSPORT IS TO HAVE CASH IN HAND AND MAKE MONEY ORDERS FROM USPS AND SEND IT WITH ORIGINAL BIRTH CERTIFICATE , PICTURES , MONEY ORDER , APPLICATION , ETC .
  • JC
    Jarom Cuevas
    Dec 20, 2025
    5.0
    As a Canadian using usps for the first time, this was a 5 star experience for sure!! Chris was quick helpful and good 👍. Definitely would come back!!
  • KW
    Kris Wehr
    Dec 6, 2025
    1.0
    Came here on Sat. Dec. 6 2025 . 20 minutes b4 closing. They had 1 person working ! REALLY?!?! It's the holiday season & you have 1 person working ? When I came in 10 people were ahead of me . I felt so bad for the worker Chris having to do everything . Give that man a raise , he deserves it ! And why is this there no lower counter for someone whose is handicapped to fill out forms ? Y'all REALLY need to do better. I felt bad for that handicapped lady in there trying to sit & fill out her forms on that high counter. To whoever makes a schedule .... Just W0W!!! Do better planning!!!! Thumbs down to you 👎👎 p.s I finally made it out of there @420

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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