United States Postal Service

2.9
328 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1001 E Sunset Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1001 E Sunset Rd, Las Vegas, NV
89199, United States

Hours

Reviews

2.9
328 reviews
5 stars
124
4 stars
25
3 stars
10
2 stars
23
1 star
146

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed regarding customer service, with some employees praised for their helpfulness while others are criticized for rudeness and unprofessional behavior.

Wait Times

Many customers reported long wait times, especially for passport services, leading to frustration and dissatisfaction.

Efficiency

While some reviews highlight quick service and efficient staff, others mention slow processing and delays in package handling.

Staff Attitude

Several reviews indicate a lack of politeness and professionalism among staff, with specific employees noted for their negative interactions with customers.

Location Convenience

The location is appreciated for its extended hours and accessibility, but issues with cleanliness and maintenance have also been noted.
  • RV
    Ray V
    Nov 3, 2025
    5.0
    Best usps in vegas!
  • CO
    cameron oguzcan
    Oct 12, 2025
    3.0
    headphones in ear, texting while with customer, stapled my marriage license to my passport Application
  • VD
    VIVIANA DICKIESON
    Oct 2, 2025
    5.0
    This USPS annex has terrific customer service. I have been two times in the past two months, once to ship a domestic package, and once to get a quote on a large box for an international shipment. Both times I had the pleasure of working with Lana who was extremely pleasant and helpful. I appreciated her kind demeanor and patient assistance. Thank you, Lana! You are a wonderful ambassador for the USPS!
  • TF
    Tylor F
    Sep 22, 2025
    3.0
    The staff here are definitely not in a rush to help you or save you time in line but this location is absolutely the fastest for getting priority packages shipped to your destination as fast as possible. This is the main hub for Las Vegas so most priority packages arrive about 12-36 hours faster than surrounding locations based on my experience
  • SZ
    Sahibzada Zafar
    Sep 18, 2025
    1.0
    Went for passport appointment at 5:15pm still waiting to be seen by someone at 6:15 pm. No Doubt the worst USPS location in Las Vegas.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.