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United States Postal Service

2.1
(405 reviews)

Business Details

455 E Pebble Rd, Las Vegas, NV
89123, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 455 E Pebble Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
455 E Pebble Rd, Las Vegas, NV
89123, United States

Hours

Reviews

2.1
405 reviews
5 stars
91
4 stars
16
3 stars
15
2 stars
14
1 star
269

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with some employees being friendly and helpful while others are reported as rude and unprofessional.

Mail Delivery Issues

Numerous complaints about lost, delayed, or misdelivered mail, with customers expressing frustration over the reliability of the postal service.

Long Wait Times

Many customers reported excessively long wait times, often with only a few staff members available to assist.

Cleanliness and Organization

Several reviews noted issues with cleanliness and organization within the post office, including unkempt areas and overflowing package drop boxes.

Staff Attitude

There are mixed reviews regarding staff attitudes, with some customers praising helpful employees while others reported negative interactions with certain staff members.
  • KC
    Katrina Chandler
    3 days ago
    1.0
    Mail is never delivered as it should be. Always missing items very annoyed and upset that mail delivery is so inconsistent
  • GF
    Gabriel Fierro
    4 days ago
    1.0
    dropped off my item to ship and was never scanned or accepted by the staff. Waited two weeks and no update. Submitted a lost mail search and was never found. Submitted a claim because my item had insurance and was denied because the item was never scanned as if I never dropped off. Lost alot of money off that package. Submitted a complaint and never heard back. Terrible experience
  • EC
    Em Cee
    Feb 20, 2026
    5.0
    Great experience! The staff at the USPS Pebble branch are very friendly and accommodating. They greet everyone who comes in, and even when there’s a long line, the workers gladly offer assistance and make sure customers are helped efficiently. This is the best experience I’ve had at a USPS branch so far. I wish all USPS branches were like this! And its clean too!! you guys are amazing!!! Highly recommended!
  • DV
    Derek Villanueva
    Feb 17, 2026
    5.0
    Searched for a USPS location with a functioning self-service machine and this one had it. I’d suggest coming here early in the morning cause they do get slammed but the staff is great at handling the flow.
  • GG
    Golden Goddess
    Jan 27, 2026
    1.0
    How sad! I went in to report the outside collection box was jammed full of mail although collection is to take place every few hours multiple times a day Monday thru Friday. No one cared. I called number on the box, filed a concern and they were more concerned with who I was versus sending someone out to collect the mail. Then ai walked into the Pebble Rd post office to drop off my mail and let them know. And the woman working at the front desk could care less. Didn't even bother to speak to someone to go take care of it. No wonder no one is using the postal service anymore. The offices are dirty, unkempt and their attitudes follow suit.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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