United States Postal Service

2.1
281 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4030 S Jones Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4030 S Jones Blvd, Las Vegas, NV
89103, United States

Hours

Reviews

2.1
281 reviews
5 stars
62
4 stars
15
3 stars
5
2 stars
15
1 star
184

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with many customers reporting rude and unhelpful staff.

Employee Attitude

Several customers noted that employees displayed a lack of professionalism and courtesy, often being dismissive or hostile.

Service Efficiency

Customers frequently mentioned long wait times and slow service, with some expressing frustration over the lack of staff during busy hours.

Package Handling Issues

Multiple reviews indicated problems with lost or mishandled packages, leading to significant customer dissatisfaction.

Positive Experiences

Despite the negative feedback, some customers reported positive interactions with specific employees who provided helpful and friendly service.
  • FF
    Frank
    Dec 30, 2025
    5.0
    I want to recognize Jean for her outstanding service. She is the most helpful, friendly, and professional postal worker I've ever encountered. I'm grateful for the excellent service she provides.
  • AA
    Abraham Aglyim
    Dec 24, 2025
    1.0
    Good luck having anything delivered, when you complain, NO ANSWER, NO ONE CARES , an attitude problem like you owe them.
  • AL
    Always Looking
    Dec 11, 2025
    1.0
    All The employees do is talk and talk! Bad customer service, they can talk to each other but not the customer
  • BJ
    Brian Jackson
    Nov 25, 2025
    1.0
    The employees at this location are the rudest people I have ever seen at a post office. I’ve dealt with some rude people in my time, but never anything that comes close to the disgusting behavior that I witnessed at this location near flamingo and Jones. The female staff member that was there was absolutely disgustingly rude to a male Customer, putting him down, insulting him, and making him feel like he was crap on the bottom of her shoe. The other male employee completely ignored people asking questions even a little old lady that was asking questions about something she was unaware of. She seemed kind of confused. He literally just blatantly ignored her and was completely rude for absolutely no reason I felt bad for this poor woman. She was confused and she was elderly. You guys should literally be fired for the way you treat customers especially the elderly that come in there. People are just trying to send letters and packages. there is absolutely no reason for you to have any arrogance and put people down belittle them insult them, and just completely show. No empathy for people whatsoever. It’s the holidays for Christ sake learn customer service if you’re gonna do a job like this be decent people I could see by your guys’s physical appearance that you literally don’t take care of yourself so why should I expect that you would take care of other people? It’s absolutely disgusting. You should all be fired.
  • CM
    class a moving
    Nov 25, 2025
    1.0
    I came to this location yesterday to send out some letters to my family for the holidays and some loved ones. I have never encountered such a rude group of employees in my life. If you don’t like your job, why do you work there? Honestly, I felt insulted. By the way the lady was talking to the man that was in front of us. She was talking down to him, belittling him and making him Feel like he was nothing. I could see the look in his face. It was actually quite disgusting your other customers completely ignored us when asking for tape and I just wanna put it out there. You really should treat people better if you don’t like your job find another job but insulting people belittling people and putting people down for just sending letters and packages to loved ones or for whatever reason gives you no reason to be so damn rude. You should be ashamed of yourselves.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.