United States Postal Service

2.1
277 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 4030 S Jones Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4030 S Jones Blvd, Las Vegas, NV
89103, United States

Hours

Reviews

2.1
277 reviews
5 stars
61
4 stars
15
3 stars
5
2 stars
14
1 star
182

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with several instances of employees being dismissive or hostile.

Efficiency

Customers frequently mentioned long wait times and slow service, with only a few registers open during busy hours.

Package Handling

There were numerous complaints about lost or mishandled packages, with some customers expressing concerns about theft or misdelivery.

Cleanliness and Environment

Several reviews noted unsanitary conditions and issues with the physical environment, including broken doors and the presence of homeless individuals.

Positive Experiences

Despite the negative feedback, some customers reported positive interactions with specific employees who provided helpful and friendly service.
  • NP
    Natalia Petrova
    3 days ago
    5.0
    Great experience at this office yesterday. I was in a pickle with a gift meant for my favorite person. My address doomed to be undeliverable because the sender did not input my apt number. Had the pleasure to speak to Mrs Williams who contacted her supervisor to update the apt number w the driver so I can get the package redelivered which saved the whole situation. Greatly appreciated the professionalism and hard work of the driver, supervisor and Mrs Williams for saving the day.
  • JO
    jean ortiz
    Oct 31, 2025
    1.0
    It toook too loong to pick up a mail there was no line 😡
  • AS
    Ana Santos
    Oct 18, 2025
    5.0
    I had a great experience with customer service at this location. I had a package that was not delivered and said it was going to try to redeliver next day but nothing. So after a few phone calls I got directed to this post office where Lloyd helped me find my package! I was so excited that it did not get lost or returned. And I am very grateful to Lloyd for helping find my missing package. Thank you!
  • AJ
    aldana javier
    Oct 14, 2025
    1.0
    Every day it gets worse and worse, they keep sending my mail to the previous address. I just saw a return of an order. I will wait patiently to see how incompetent they are.
  • JA
    Javier Aldana
    Oct 7, 2025
    1.0
    I just changed my address from one place to another, it turns out my letters don't appear at any address, they've sent me I don't know how many verifications, bad service, the worst, and bad customer service

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.