United States Postal Service

2.1
241 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 3375 S Rainbow Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3375 S Rainbow Blvd, Las Vegas, NV
89146, United States

Hours

Reviews

2.1
241 reviews
5 stars
49
4 stars
15
3 stars
7
2 stars
7
1 star
163

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and unprofessional.

Package Handling

Many customers reported issues with lost or mishandled packages, including claims of theft and packages marked as delivered but not received.

Efficiency

Customers frequently mentioned long wait times and inefficient service, with complaints about understaffing and slow processing.

Communication Issues

Several reviews noted difficulties in reaching the post office by phone and a lack of responsiveness from staff.

Mixed Experiences

While many reviews were negative, a few customers praised specific employees for their helpfulness and positive interactions.
  • BK
    B K
    Oct 15, 2025
    1.0
    I wouldn't recommend this location, haven't been treated like that in years.
  • TS
    Tim Sticle
    Aug 18, 2025
    1.0
    The indoor drop boxes are always full. It seems the only thing this location does efficiently is lock the doors to the service area before closing time.
  • EG
    eric gotkowski
    Aug 13, 2025
    1.0
    Every time I go to that post office I pay for a tracking and it doesn't get scanned they're just not doing their job they got nothing else better to do but sitting and eating Donuts I'm losing my customers because of them they don't scan any mail I send with tracking and customers are upset because there's no tracking of there item all you need to do is just press that one button to scan the mail if I could give zero Stars I would
  • AS
    Armen Sargsyan
    Jul 30, 2025
    1.0
    This location it’s so terrible customer service and Karen she is soo road. They don’t wanna listen to you don’t go there
  • MG
    Misgna G.
    Jul 29, 2025
    1.0
    Mail man refused to deliver my packages,for almost a year and office staffs ignored to cases I have filed. and when I walked in and ask them, they always ask what’s the problem I’m not getting my packages? I don’t know I’m here to ask. I have finally find out the mail man leave notes and return to sender packages coming to my address he wrote “moved with out notice and its set on forward “ which is not true I haven’t moved or make any changes

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.