Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3375 S Rainbow Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted poor customer service, with staff being described as rude, dismissive, and unhelpful.
Package Handling
Customers reported issues with lost packages, delayed deliveries, and packages being marked as delivered when they were not.
Staffing Issues
Many reviews mentioned long wait times due to understaffing and inefficient service, with complaints about the lack of available clerks during busy hours.
Mixed Experiences
While some customers praised individual employees for their helpfulness, the overall sentiment was negative, indicating a lack of consistent quality in service.
FH
Francine Hodge-Ford
Jan 5, 2026
5.0
Fast and Friendly service at the counter!! Wait time was non-existent, as there was no line! The time of day matters I guess....it was 3:47 p.m. on a Monday.
DF
Dee Fedde
Dec 29, 2025
1.0
I am getting mail with a different name and I am waiting for a supervisor for the last 15 min,the older lady with short grey hair is rude and her customer service skill are poor ,I've contacted the 800 number and the fraud dept about this ,no one here wants to help me I will contact a higher up authority on this matter,I waited 40 min and no supervisor to help,I guess I have to write a letter to the post master general
EM
Ernest M
Dec 10, 2025
4.0
service requested: i needed to some quickest shipping to my cousin in LA for a phone he forgot in my possession. They had the envolope and even advised me to buy bubble wrap to make sure the phone would not be damaged in transit. quality: it always so dark in there it feels so depressing but its government funded so what can you do about it. value: shipping things isn't as expensive as I imagine it. So doing it often maybe, but for one time it's not too bad.
TB
Tina Bina
Dec 9, 2025
1.0
This post office has the worst customer service. The workers are so dull and they act like they don't even want to help you.
TH
Thomas Harrington
Dec 2, 2025
1.0
Having a problem with a package being shipped to the wrong address. I don't need employees who work for us who uses anger as a tool to deal with me. Just asking to adjust the delivery address before it ships raised her ire. I didn't even enter the address it is being shipped to. I came all of the way down here to be yelled at. Unacceptable!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What are the main services offered at the United States Postal Service at 3375 S Rainbow Blvd?
This location provides mail and package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can also take passport photos by appointment.
Do I need an appointment for passport services at this location?
Most passport services require scheduling an appointment online, though some limited walk-in hours may be available.
What are the operating hours of the USPS at 3375 S Rainbow Blvd?
Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 9:00 AM to 3:00 PM, and closed on Sundays.
Can I rent a PO Box at this location, and how do I reserve one?
Yes, you can rent a PO Box here. You can search and reserve PO Boxes online at the USPS website before completing your setup in person.
How much does it cost to have a passport photo taken at this Post Office?
The current fee for a passport photo at USPS is $15.
Is 24/7 access available to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours can vary. Please check with this location for exact times.
What nearby places can I visit before or after my visit to the USPS on S Rainbow Blvd?
Nearby you can visit The Flavor District for shopping, Roberto's Taco Shop for Mexican food, or Chaser's Pub for drinks and socializing.
Are there other postal service options near this USPS location?
Yes, other nearby postal services include another United States Postal Service location, the US Post Office, and the USPS Collection Point nearby.
How can nearby businesses like Public Storage or Serenity Personal Home Care help customers visiting the USPS?
Customers visiting the USPS might find Public Storage useful for extra storage needs and Serenity Personal Home Care for health-related services close by.