United States Postal Service

2.1
429 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 6210 N Jones Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6210 N Jones Blvd, Las Vegas, NV
89130, United States

Hours

Reviews

2.1
429 reviews
5 stars
101
4 stars
14
3 stars
10
2 stars
21
1 star
283

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, leading to frustration and dissatisfaction.

Long Wait Times

Customers frequently experienced long lines and extended wait times, often exceeding 30 minutes.

Package Handling Issues

There are numerous complaints about lost packages and mishandling of mail, causing significant inconvenience.

Staffing Problems

The location is often described as understaffed, contributing to slow service and long lines.

Facility Conditions

Customers noted poor conditions, including broken drop boxes and inadequate air conditioning.
  • MS
    M Shaf
    Nov 14, 2025
    5.0
    Professional, helpful and friendly staff. They keep the line moving when busy.
  • AC
    Andrew Nguyen Che
    Nov 4, 2025
    1.0
    Rude service I was very disappointed with the customer service. I simply wanted to double-check that my shipping slip was correct before taping it onto my package. However, instead of helping, the staff were quite rude. Tammy told me I needed to buy tape for $3.99 and refused to assist me in any way. I said that was fine and went to my car to check if I had my own tape. When I came back, another employee named Melissa said, “You need to tape it — the other lady already told you five minutes ago,” in a very dismissive tone. I tried to explain that I understood, and I just want to check did I bring the extra tape in my car, but I still received no courtesy or patience. I wasn’t asking for special treatment — just a simple clarification before sealing my package. I hope this location can improve its customer service and treat customers with a little more understanding.
  • AR
    Adrian Rendon
    Oct 26, 2025
    1.0
    They removed the drop bins outside and cannot drop off packages inside after hours.
  • PM
    Pascal M
    Oct 16, 2025
    4.0
    Un personnel sympa, très peu de monde, nous sommes passés assez vite
  • ML
    Marilin L
    Oct 2, 2025
    5.0
    I’ve only had positive experiences here, due to the kind and accommodating customer service. I’ve been helped by multiple people at the counter and they all go the extra step to help you. They even sincerely apologize for the long wait, when it’s not anything they can control. I haven’t had to wait in extremely long lines, so I don’t have that experience. There are usually 8 people in front of me, and I don’t mind waiting, but I’ve seen the photos of lines that get really long. There isn’t a USPS that I haven’t experienced a wait at, though. I expect it.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.