United States Postal Service

2.4
304 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 5070 Vegas Valley Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5070 Vegas Valley Dr, Las Vegas, NV
89142, United States

Hours

Reviews

2.4
304 reviews
5 stars
74
4 stars
26
3 stars
14
2 stars
10
1 star
180

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, citing rudeness and unhelpfulness from staff.

Long Wait Times

Numerous reviews mentioned long wait times, with customers often waiting over 30 minutes to be served.

Inconsistent Hours

Customers expressed frustration over inconsistent closing hours, with reports of the post office closing early.

Mail Delivery Issues

Several reviews highlighted issues with mail delivery, including lost mail and incorrect deliveries.

Mixed Staff Performance

While some staff members received praise for their helpfulness, others were criticized for their lack of professionalism.
  • JF
    Jake Flowers
    3 days ago
    5.0
    Really nice lady who helped me.
  • VN
    Vanessa Nelson
    Jan 3, 2026
    1.0
    Try to check the post office during hours and is always closed... this place closes early whenever they want not worth buying a PO Box here for $500 and always unable to check it... told to use the side door and its locked just heads up to all that want to do the PO Box address here.
  • LP
    L Pistolis
    Dec 26, 2025
    5.0
    I don't really understand where all the bad reviews came from because I was in there the day after Christmas, very busy, and the line moved very quickly and the postal workers were friendly and professional.
  • TP
    Thomas Powell
    Dec 24, 2025
    5.0
    They are the Post Office, need I say more! Great people working hard!, with little gratitude for what they do for the people of the UnitedStates!
  • MM
    Manny Marquez
    Oct 25, 2025
    3.0
    Been there a couple of times.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.