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Visit your local Post Office™ at 5070 Vegas Valley Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and lacking professionalism.
Long Wait Times
Many customers reported excessively long wait times, often exceeding 30 minutes, due to understaffing and inefficient service.
Mail Delivery Issues
Frequent complaints about lost mail, incorrect deliveries, and delays in receiving packages were noted, indicating significant operational problems.
Inconsistent Hours
Customers expressed frustration over inconsistent operating hours, including early closures and lack of access to services during posted hours.
Positive Staff Experiences
Despite the negative feedback, some customers praised specific staff members for their helpfulness and professionalism, suggesting that experiences can vary significantly.
MM
Manny Marquez
Oct 25, 2025
3.0
Been there a couple of times.
MT
Maria Takalo
Oct 20, 2025
1.0
Jeremias is a ride and unhelpful. Every time I come here, i have the displeasure to be “helped by him”.
KP
Kim Pizzo
Oct 2, 2025
1.0
Postal worker Shawntrese was rude reached over and gave herself a smiley face for review. I would have gave her a frowny-face.
ZY
Zeny Yumul
Sep 30, 2025
1.0
I’m so frustrated with mail carrier.They said I had a certified mail he left a notice in my mailbox,stated he missed giving it to me.So I returned that notice in my mailbox for redelivery but totally ignored and left it in my mailbox.I called this post office,no operator picking up the phone.So I called main branch and complained.Everyday I’m waiting for redelivery then finally after 6 days,supervisor emailed me stated they lost that certified mail.I believe Vegas has an easy way of dropping mils.They’re just putting everything in that one mailbox while California has hard way dropping it house by house but never encountered problems for all those years I lived there.I hope I will not encounter another frustrations and waiting everyday for a certified mail.Maybe mail carrier expect me to go to their post office but since I don’t have a transportation I will use rideshare and will cost me more than $40.back and forth.
KC
Kathie Centanaro
Sep 15, 2025
1.0
OMG, I FINALLY GOT MY MAIL AND THEY GAVE ME MY MOTHERS AND DAUGHTERS MAIL, IS THAT LEGAL????Horrible I've been there 3x and they still can't figure out how to UNFORWARD my mail. Im legally blind and disabled and I have to stand in line last time almost 2hrs the manager said I was exaggerating WELL IM HERE NOW AND HAVE BEEN IN LINE 20MINS..... And have not moved one inch?????
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service location at 5070 Vegas Valley Dr?
This location offers mailing and shipping services, money orders, PO Boxes, passport applications, gift cards, and more.
Can I apply for a U.S. passport at this post office?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this location?
Most passport services require scheduling an appointment using the online scheduler, although some walk-in hours are offered at select locations.
What are the operating hours of this USPS location?
Open Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 9:00 AM to 3:00 PM, and closed on Sunday.
Can I rent a PO Box online and pick it up at this location?
Yes, you can search and reserve PO Boxes online and complete your setup in person at this Post Office.
Is there 24/7 access to PO Boxes at this post office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary, so please check with this location directly.
What nearby dining options are available around the USPS on Vegas Valley Dr?
Nearby options include McDonald's, Popeyes, Fatburger, El Pollo Loco, and L&L Hawaiian Barbecue for fast food and casual dining.
Are there any nearby convenience stores or gas stations near this USPS location?
Yes, guests can find Terrible Herbst, Rebel Convenience Store, ARCO gas station, 7-Eleven, and Chevron Station nearby for quick stops.
What nearby services might be helpful if I need vehicle care before or after visiting USPS?
Nearby you can find Tommy's Express Car Wash, Express Lube Service, Smog Plus DMV Registration Services, and Nevada Restoration & Carpet Care.
How can nearby postal and shipping services help me when visiting the USPS at 5070 Vegas Valley Dr?
You can access other postal services like the Post Office - Winterwood, UPS Access Point location, and Operation Artist DRIVE nearby for additional mailing and shipping needs.