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Brand Certified

United States Postal Service

2.4
(310 reviews)

Business Details

5070 Vegas Valley Dr, Las Vegas, NV
89142, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 5070 Vegas Valley Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5070 Vegas Valley Dr, Las Vegas, NV
89142, United States

Hours

Reviews

2.4
310 reviews
5 stars
76
4 stars
28
3 stars
14
2 stars
10
1 star
182

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of helpful and rude staff, with some employees praised for their friendliness while others received complaints for poor service and unprofessional behavior.

Long Wait Times

Many customers reported long wait times due to understaffing, with only a few employees available during busy hours.

Inconsistent Hours

Customers expressed frustration over the post office closing earlier than advertised and inconsistent service hours.

Mail Delivery Issues

Numerous complaints about lost mail, incorrect deliveries, and issues with package pickups were noted, indicating significant operational problems.
  • DC
    Darian Cromwell
    Feb 6, 2026
    4.0
    Comfortable
  • GR
    Gaby R.
    Jan 22, 2026
    4.0
    Updating review. So not all bad but definitely a process. I had a package that was declined for delivery and it wasn't the locations fault. More Amazon and the Seller's fault for not knowing USPS has mail package weight restrictions for oversized packages weighing more than 40 lbs. Which I learned over the week after plenty conversations with Amazon that were not exactly knowledgeable in USPS's delivery system. After speaking with multiple USPS representatives one gentleman finally mentioned the weight. So I asked for clarification and the gentleman was able to provide clarity. From here service improved all around. Alleviating my frustrations. I just think if Amazon and it's seller's are to work hand in hand with USPS that they should do their research and reviews of what's provided throughout USPS. I only gave 4 stars only because the first 3 USPS representatives were not able to give me direct answers but the last 3 representatives made a difference.
  • CC
    Concerned Citizen
    Jan 12, 2026
    1.0
    Always packed and busy, they only have two workers working at the counter and they're SLOW. The waiting time is ridiculous.
  • JF
    Jake Flowers
    Jan 9, 2026
    5.0
    Really nice lady who helped me.
  • VN
    Vanessa Nelson
    Jan 3, 2026
    1.0
    Try to check the post office during hours and is always closed... this place closes early whenever they want not worth buying a PO Box here for $500 and always unable to check it... told to use the side door and its locked just heads up to all that want to do the PO Box address here.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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