United States Postal Service

1.8
291 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4885 E Carey Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4885 E Carey Ave, Las Vegas, NV
89115, United States

Hours

Reviews

1.8
291 reviews
5 stars
39
4 stars
11
3 stars
15
2 stars
11
1 star
215

What are people saying?

AI-generated from recent customer reviews

Service Limitations

Customers expressed frustration over the limited services offered at this location, primarily being restricted to mail pickup and key replacement.

Customer Service

While some staff members were noted as friendly and helpful, many reviews highlighted poor customer service, including unprofessional behavior and lack of assistance.

Delivery Issues

Numerous complaints were made regarding lost or misdelivered packages, with customers feeling their mail was not handled properly.

Long Wait Times

Customers frequently reported long wait times and understaffing, leading to dissatisfaction with the overall experience.

Communication Problems

Many customers experienced difficulties in reaching the location by phone, with calls going unanswered and poor communication regarding service availability.
  • CT
    C T
    Jan 6, 2026
    5.0
    As if 01/06/2026 THIS PLACE IS OPEN AND HOLDS ALL 89115 MAIL.These people are nice but this location is limited to what they can do.
  • DD
    DK
    Nov 10, 2025
    1.0
    There’s a sign on the door that says something along the lines of “you can only pick up mail here” there is no dropping off or stamps or other services. Strangest thing I’ve ever seen.
  • DR
    Dalila Reyes
    Nov 3, 2025
    1.0
    Estas personas son unos faltas de respeto,llevo más de 4 meses tratando de que me den la llave del correo de mi casa y tuve k romperlo para sacar mi correspondencia pork nunca me lo dieron , la mala forma de las personas aki es lo ultimo , solo por el echo de no saber hablar inglés maltratan a la población u eso es rascismo , para mí este lugar deberían de cerrarlo
  • YD
    Yvonne Dixon
    Nov 1, 2025
    1.0
    Being the only one with access to my key locked mailbox other than the mail carrier I just don't understand how my check's and packages keep coming up missing!
  • DG
    Dannys Giraldo
    Oct 22, 2025
    1.0
    It's a shame that this happens with this postal company. My wife ordered something through Amazon and I personally received the package and when I opened it, there was only a brown paper inside.The Amazon Prime tape was ripped and they put a brown tape over it. Yesterday I ordered a couple of things through Amazon as well and in the package tracking they say they couldn't get in because the residence was closed, which is totally false. The other order says it wasn't delivered due to an animal disturbance. They're apartments, and no one has loose pets. I went to ask, and the response was that the package was being delivered again.They're irresponsible and disrespectful. They're gifts for our families, and unfortunately, they don't arrive on time due to poor logistics.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.