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Brand Certified

United States Postal Service

2.6
(190 reviews)

Business Details

4948 Mountain Vista St, Las Vegas, NV
89121, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4948 Mountain Vista St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4948 Mountain Vista St, Las Vegas, NV
89121, United States

Hours

Reviews

2.6
190 reviews
5 stars
61
4 stars
12
3 stars
5
2 stars
14
1 star
98

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several specific complaints about individual employees.

Lost Packages

Numerous reviews mentioned lost or misdelivered packages, leading to frustration and distrust in the postal service.

Long Wait Times

Customers frequently complained about long wait times and understaffing, often leading to dissatisfaction with the service.

Inconsistent Experiences

While some customers praised specific employees for their helpfulness, others had negative experiences, indicating inconsistency in service quality.
  • AG
    Anna Gaiser
    Feb 14, 2026
    1.0
    I went to ship a small package with my own USPS box and the woman at the front counter said they 'ran out of tape in the whole building' and sent me 20 minutes south to a different location all the way in Henderson. When I got there, the guy said it's a folding box and doesn't require any tape. He was appalled that they sent me 20 minutes out of my way for no reason when they should have known that these kind of boxes fold and secure with built-in tabs. He said any USPS employee knows these boxes and how to fold them. Again, no tape is even necessary!
  • CR
    Chuck Roast
    Feb 6, 2026
    1.0
    Snobby, rude front desk worker on 2/6/26 at 9:10am (only worker). She should be coached.
  • JG
    Jesse Gonzalez
    Feb 5, 2026
    1.0
    I’m just came to this post office and I was in line just five minutes. When I entered, there was nobody in the counter at all. A a woman came finish helping somebody , then she helped the next person in line. And while she’s helping this person, she walks away and does nobody for about three minutes on the counter. They don’t tell nobody nothing. Nobody else comes to help. There’s a line about 10 people to Service just seems like they don’t care.
  • SG
    Sean Gibson
    Jan 31, 2026
    1.0
    Tall chubby bald guy can never find packages, goes off I think to take a smoke break.....very slow customer service ...arrived at 2:59....said they were closed ..even though I have untill 3
  • JT
    Jim Trobiani
    Jan 25, 2026
    5.0
    Went in to buy stamps about a ten minute wait in line

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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