The UPS Store

4.0
136 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5959 in Las Vegas offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Located In The Southwest Marketplace Near Smith's Grocery Center And Jollibee..

Details

  • DeliveryNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
8020 S Rainbow Blvd, Las Vegas, NV
89139, United States

Hours

Reviews

4.0
136 reviews
5 stars
91
4 stars
12
3 stars
5
2 stars
2
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with several specific employees receiving commendations for their exceptional service.

Efficiency

Customers frequently noted the quick service and efficiency of the staff, often mentioning minimal wait times even during busy periods.

Inconsistency

Some reviews highlighted inconsistent service experiences, with a few customers reporting rude behavior from certain employees and issues with package handling.

Store Hours

Several customers expressed frustration regarding the store's hours, citing instances of the store being closed during posted hours.

Pricing Concerns

There were complaints about high prices for services, particularly regarding printing and packaging, leading some customers to feel that the store was not providing good value.
  • BB
    Bel Bower
    Nov 7, 2025
    5.0
    Because you guys are always so helpful you helped me with my picture for my passport all my packages that I mail at Christmas time when I have things to drop off for Amazon you’re just always so helpful and friendly
  • BM
    Bonn Marapao
    Oct 18, 2025
    5.0
    The staff are really friendly and very helpful! Didn't get the name of the girl at the counter but she was concise, polite, and awesome. The staff here rocks!
  • JO
    Joseph Orta
    Sep 29, 2025
    5.0
    Arman is the man. I will come back to this UPS store because of his professionalism, pride in his work and positive attitude. Thank you.
  • CC
    Charlotte
    Sep 4, 2025
    5.0
    Lily was extremely efficient, and very quick with her knowledge. I had some issues with my packages being returned. I was able to get the assistance I needed with her. She was very friendly, had service with a smile. She is truly a hard worker. She even threw in a few jokes while helping, gave me a good chuckle. I absolutely will be coming to have her help me in the future! Thank you Lily!
  • ML
    Mel L
    Sep 4, 2025
    5.0
    I truly appreciate the help of store associate Sam. I had a lot of returns multiple packages. She was kind enough to help sort through everything and get it done quickly. She was extremely knowledgeable and very friendly (which helps especially when you’re in customer service). Her customer service was exceptional. She worked very hard to get everything done for me in a timely manner.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #5959 in Las Vegas offer?

The UPS Store #5959 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.