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The UPS Store

3.2
(134 reviews)

Business Details

1930 Village Center Cir, Las Vegas, NV
89134, United States
(702) 341-7722

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3487 in Las Vegas offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Trails Village Center At Summerlin Pkwy & Town Ctr Next To Vons.

Details

  • DeliveryNot available

Location

The UPS Store
1930 Village Center Cir, Las Vegas, NV
89134, United States

Hours

Reviews

3.2
134 reviews
5 stars
70
4 stars
0
3 stars
2
2 stars
6
1 star
56
  • KS
    Karen Schreck
    Feb 13, 2026
    5.0
    Every time I go there, staff are kind and helpful. Always acknowledge me even when they are busy. This is my go to place to send and return packages.
  • FP
    Filipo Pines
    Feb 5, 2026
    5.0
    Had a great experience today in this store, they cleared the line fast and they’re fun to talk too. Keep the energy guys!
  • NM
    Nathan Mandarich
    Jan 28, 2026
    1.0
    Extremely disappointing service – misleading guarantee and alarming lack of responsibility I paid over $200 for UPS Worldwide shipping at this UPS Store, based on a clearly stated guarantee that if the package was not delivered by the promised end-of-day date, a refund would be issued. The package was not delivered on time, and since October I have been forced to chase a refund that should have been honored under UPS’s own service guarantee. What is most troubling is that the store owner has been fully informed of the situation, yet appears to have little to no interest in helping a customer who is clearly in a vulnerable position. I continue to be told that requests have been submitted, but nothing ever materializes. Instead of taking responsibility, the burden is repeatedly shifted back onto me to contact UPS customer service on my own. This raises a serious question: how can a business operate while charging premium prices, yet show such a lack of concern when its own guarantees fail? If a store chooses to sell expensive shipping services with promised protections, one would reasonably expect the owner to actively assist customers when those protections are not honored. Calling UPS customer service only leads to being transferred endlessly, with no accountability, no clear answers, and no resolution. Meanwhile, the store that took my payment remains disengaged. Requesting a significant amount of money for services and guarantees that the business is unwilling to stand behind is both misleading and concerning. It creates the impression that once payment is made, the customer is simply left to fend for themselves. This has been, without exaggeration, the worst customer service experience I have ever had. I am sharing this to warn others: do not rely on the guarantees sold at this location. If something goes wrong, you should not expect support, ownership, or accountability. Completely unacceptable.
  • DB
    david bernal
    Dec 19, 2025
    5.0
    Quick helpful service everytime
  • ES
    Elana Solomon
    Dec 15, 2025
    5.0
    Literally the nicest UPS team we have ever dealt with. Royanne, Robert, and the whole team went out of their way to help us and had the best energy too! We will always use this location moving forward!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #3487 offer in Las Vegas?

The UPS Store #3487 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.

Brand Certified Facts from The UPS Store

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Certified March 08, 2026Yext Knowledge Graph
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