The UPS Store

2.6
253 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0097 in Las Vegas offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Flamingo And Maryland Between Albertson's And Cvs Pharmacy.

Details

  • DeliveryNot available

Location

The UPS Store
1350 E Flamingo Rd, Las Vegas, NV
89119, United States

Hours

Reviews

2.6
253 reviews
5 stars
85
4 stars
15
3 stars
7
2 stars
12
1 star
134

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.

Efficiency

Several reviews highlighted quick service, especially for Amazon returns, although some noted long wait times during busy periods.

Pricing Issues

Numerous complaints were made about high fees for services like printing labels and shipping, with some customers feeling overcharged.

Inconsistency

There were mixed experiences regarding service quality, with some customers reporting unprofessional behavior and poor communication from staff.

Location Concerns

Some reviews mentioned issues with the store's cleanliness and safety, particularly due to the surrounding area.
  • KT
    King Tuck
    2 days ago
    2.0
    Unprofessional. Arrived on a Saturday when business hrs say 9am-5pm, google said they were open, Apple Maps said they were open, their own website said they were open yet at 9:44am the door was locked. Called them 3 times with no answer.
  • SD
    S D
    Dec 31, 2025
    3.0
    $7 for a box is the most ridiculous thing I’ve seen in awhile by ups. Don’t waste your time unless you have your own stuff even with return codes. Returned many items without a packing box but of course temu is the tricky one I guess. Customer service is great so that’s a bonus I guess.
  • AS
    Arlene Santiago
    Dec 29, 2025
    1.0
    Unreliable UPS location. My business supplies arrived on 12/16/2025 in this location. My app said I had a week to pickup. I went to pickup on 12/21/2025, I was told my package was returned to the sender. Why? The unprofessional, lazy employee in the counter didn’t have an explanation.
  • MK
    Michael Alex Kawa
    Nov 18, 2025
    5.0
    The staff are very helpful and nice. I had no idea how to do an Amazon return and the guy there helped me though it and explained everything.
  • AF
    April Frausto
    Nov 6, 2025
    4.0
    I prefer UPS over FedEx and USPS because I believe UPS is more reliable and has better communication when it comes to informing me about my mail/packages.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #0097 in Las Vegas offer?

The UPS Store #0097 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.