Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1104 in Las Vegas offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Cvs Shopping Center, Ne Corner Of Sahara And Fort Apache.
Feedback indicates a significant number of customers experienced rude or unhelpful service from staff, with several specific complaints about individual employees.
Pricing Issues
Many customers expressed dissatisfaction with pricing, feeling they were overcharged for services and materials, leading to a perception of being 'nickeled and dimed'.
Mixed Experiences
While some customers praised the helpfulness and friendliness of certain staff members, others reported consistently negative experiences, suggesting inconsistency in service quality.
Claims Handling
Customers reported frustration with the handling of claims for damaged packages, citing poor communication and denial of claims despite insurance.
Location Preference
Several reviews mentioned that customers prefer other nearby locations due to better service and pricing, indicating a competitive disadvantage.
HB
Hugo Boss
2 days ago
1.0
Sent something for a pick up at the store… Charles who was the person at the counter is probably the worst person to ever work at ups. Had the package on the counter the whole time and refused to give it to the person I sent it to for 45 min. I called 8 times no answer. Do your self a favor avoid this place like the plague especially if Charles is working he will refuse to look for you stuff or answer the phone when your trying to resolve the issue at hand. If I was in charge here he would have been fired a long time ago because this is not the first time this has happened.
IN
Ichabod Nagamatomo
Oct 28, 2025
1.0
AVOID THIS LOCATION IF YOU CAN!!!
There are several nearby locations that will treat you a lot better. It'll be worth it, trust me.
The lady working gave off a very cold and kind of rude vibe. Not friendly at all.
They will nickle and dime you for every little thing. I just needed ONE label printed and was charged for
- "Computer use"
- Paper
- Ink
- Tape
This is the first time I've ever been charged these fees at ANY location (besides the paper/printing fee). Like I mentioned, just head to another nearby location and they will take care of you. I normally pay less than half at other locations. I will not be going back.
LS
Lorine Shannon
Apr 11, 2025
5.0
Maybe I have found all of the UPS drivers to be extra nice and professional here in Florida.
CR
Carlos Rios
Oct 27, 2020
5.0
Roxy was friendly and helpful. Highly recommend this store.
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the regular business hours of The UPS Store at 9030 W Sahara Ave in Las Vegas?
The UPS Store is open Monday through Friday from 8:00 AM to 6:30 PM, Saturdays from 9:00 AM to 4:00 PM, and Sundays from 10:00 AM to 3:00 PM.
Is The UPS Store open on Sundays?
Yes, The UPS Store is open on Sundays from 10:00 AM to 3:00 PM.
What special services does The UPS Store in Las Vegas offer?
The UPS Store offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What payment options are accepted at The UPS Store?
The UPS Store accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Where is The UPS Store located in Las Vegas?
It is located at 9030 W Sahara Ave, in the CVS Shopping Center at the northeast corner of Sahara and Fort Apache.
Does The UPS Store offer mailbox rental services?
Yes, The UPS Store provides mailbox rental services along with other mail and package handling solutions.
What are the holiday hours for The UPS Store?
The store is closed on Thanksgiving Day (Nov 27, 2025), Christmas Day (Dec 25, 2025), New Year's Eve (Dec 31, 2025), New Year's Day (Jan 1, 2026), and Jan 19, 2026. Other holidays may have regular hours; please check the website for updates.
Is there a facility nearby for shredding services apart from The UPS Store?
Yes, Shred Nations, a shredding service provider, is located nearby if you need additional shredding services.
What nearby places can I visit for yoga or fitness around The UPS Store?
Body Heat Summerlin and HauteBox Yoga, offering yoga and pilates classes, are close to The UPS Store for customers interested in fitness before or after their visit.
Are there any dining options near The UPS Store at 9030 W Sahara Ave?
Yes, Pizza Hut is located nearby for fast food and pizza if you want a meal before or after your visit.