The UPS Store

Reviews

• SB

  Stephen Butz

  Nov 6, 2025
  1.0
  Customer service was terrible for a u p s return.They told me I had to reprint my q.R.CodeI've never had trouble before with them scanning it.It was also a return 42 items.They told me I needed to go home and package the 2 boxes together. Will not be coming back to this store ever.
• PB

  paula Briley

  Aug 25, 2025
  1.0
  Boo. The two ladies working here were totally clueless. I had a package that was paid for already thru Pirateship and neither one of them knew how to accept it . I went to the UPS store down the street and the one employee lady there was a real pro. Took my package easy please. This store tho gets one star .
• MF

  Michele Figueroa

  Jul 31, 2025
  1.0
  This store deserves 0 stars it’s not the first time I have dealt with the rudeness off Tammy on the phone and my niece in person. It’s not the first time she claims to be the manager when she has done it in the past over the phone. She refuses to give you her name when asked she is extremely rude hangs up the phone and doesn’t answer when you call back. I do t know why they have people like that working these this store has horrible customer service. She refuses to look up for a tracking number for pick up she said she didn’t care what the confirmation said to Sta the package wasn’t there without even looking it up I called UPS customer service and they confirmed the package had been delivered three days before. Will never shop to this store ever again.
• BB

  Bliss

  Jul 31, 2025
  1.0
  Tammy made my whole experience a headache. She was absolutely no help and rude. I had a package to pickup that she kept insisting she did not have after I had received confirmation that it was delivered. She didn’t bother to look up my order just kept insisting she didn’t have it after I had proof it had been delivered. Go elsewhere.
• RB

  Ryan B

  Jul 22, 2025
  1.0
  They keep closing early around 5pm.

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