The UPS Store

3.3
112 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4148 in Las Vegas offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Sw Corner Of Rainbow And Cheyenne/Daily Pick-Up Time 4:45pm M-F.

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomNot available

Location

The UPS Store
3157 N Rainbow Blvd, Las Vegas, NV
89108, United States

Hours

Reviews

3.3
112 reviews
5 stars
57
4 stars
8
3 stars
1
2 stars
6
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting employees like Silvia and Michelle for their exceptional service.

Pricing Issues

Several reviews expressed dissatisfaction with the store's pricing practices, particularly regarding charges for tape and packaging materials for Amazon returns.

Operational Hours

Customers frequently complained about inconsistent operating hours, including early closures and being closed when advertised as open.

Mixed Experiences

While some customers had positive experiences, others reported rude staff and poor service, indicating a lack of consistency in customer interactions.
  • DR
    Douglas Romano
    Dec 13, 2025
    1.0
    Call to complain that yet another driver blocks the road and the automative system say 1+ hr
  • BO
    Briome Osborne
    Dec 12, 2025
    2.0
    The employee that helped us was super nice. However, my issue was the fact that we had to pay over $5 for them to tape a box shut for a return and the reason given was “Amazon doesn’t reimburse us for the cost of tape”. But when we asked how much a whole roll cost she said $5.99. That seemed crazy that you would charge the customer essentially the cost of a whole roll of tape just to tape a box shut.
  • JK
    Joshua Keller
    Nov 18, 2025
    5.0
    I only go to this UPS store because the lady who runs the front end is very nice and always greets me on the way in and answers any questions I may have. She makes dropping off and shipping very easy. Cheers.
  • CA
    Capture the Atlas
    Nov 12, 2025
    5.0
    I recently had to print close to 4,000 pages spread across 18 different documents for an event with 50 participants, and I was extremely fortunate to be assisted by Silvia at this UPS Store. From start to finish, she handled everything with an incredible amount of patience, professionalism, and attention to detail. Silvia took the time to make sure each document was set up correctly, double-checking formatting, paper type, and print settings so that everything would come out perfectly. With such a large order, I expected complications, but thanks to her efficiency and calm attitude, the entire process was smooth and stress-free. She was kind, quick, friendly, and genuinely committed to delivering a flawless result. It’s rare to find customer service at this level nowadays, and Silvia truly exceeded all expectations. Because of her outstanding help, I will definitely return to this UPS Store the next time I need printing services. Highly recommended!
  • VR
    Vogue Robinson
    Nov 8, 2025
    5.0
    Excellent customer service, Michelle was knowledgeable and personable. She made recommendations and let me know about holiday shipping.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4148 in Las Vegas offer?

The UPS Store #4148 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing services.