The UPS Store

3.3
120 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0528 in Las Vegas offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Northeast Corner Of Flamingo/Sandhill, Just Right Of The Smith's.

Details

  • DeliveryNot available

Location

The UPS Store
3870 E Flamingo Rd, Las Vegas, NV
89121, United States

Hours

Reviews

3.3
120 reviews
5 stars
61
4 stars
5
3 stars
5
2 stars
5
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with some employees praised for their helpfulness while others are criticized for rudeness and unprofessional behavior.

Pricing Issues

Many customers expressed dissatisfaction with high prices for services and products, feeling that charges for basic services like printing and packaging are excessive.

Management Concerns

Reviews highlight issues with management, including poor handling of customer complaints and inconsistent service quality, leading to a decline in overall customer satisfaction.

Operational Hours

Customers reported discrepancies in advertised hours, with instances of the store being closed during posted hours, causing frustration.

Mixed Experiences

While some customers had positive experiences with specific staff members, others reported negative interactions, indicating a lack of consistent service quality.
  • SS
    S
    Dec 30, 2025
    5.0
    I see too many negative reviews so hopefully this will increase their aggregate score! I have been here only a few times, and every time, everything went smoothly without any issues. The place is neat and clean, the employees have all been extremely polite, and they explain everything and answer questions! Also, what is wrong with not paying cash?? This is modern living!! If I can accept that rule at age 72, everybody else younger than me should be able to also!!! It's a good business to patronize!
  • CC
    Charles
    Sep 29, 2025
    3.0
    I haven't been there yet
  • NW
    Nicole Walls
    Sep 8, 2025
    1.0
    I have learned that they do not accept cash payments anymore. They do not provide a reasoning why this is the case either nor do they display a sign indicating card only. I find this very unprofessional. This is the only UPS store I been to that changed their policies to not allow cash payments. I could only imagine they had some inadequate cash handling
  • BC
    Boogie com
    Aug 30, 2025
    1.0
    3$ for a printout of a resume!!!!!
  • MH
    Matthew Hartl
    Aug 25, 2025
    1.0
    I was disappointed to learn this business does not accept cash. I ended up having to use my debit card for a small $3 purchase, which felt unnecessary and inconvenient. Because of this policy, I won’t be returning.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the operating hours of The UPS Store in Las Vegas?

The UPS Store in Las Vegas is open Monday to Friday from 8:30 AM to 6:30 PM, Saturday from 8:30 AM to 5:30 PM, and Sunday from 11:00 AM to 4:00 PM.