The UPS Store

3.3
118 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0528 in Las Vegas offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Northeast Corner Of Flamingo/Sandhill, Just Right Of The Smith's.

Details

  • DeliveryNot available

Location

The UPS Store
3870 E Flamingo Rd, Las Vegas, NV
89121, United States

Hours

Reviews

3.3
118 reviews
5 stars
59
4 stars
5
3 stars
5
2 stars
5
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude or unhelpful staff, while a few commend specific employees for their excellent service.

Pricing Issues

Numerous customers expressed dissatisfaction with high prices for services and products, including printing and shipping, often feeling they were overcharged compared to competitors.

Policy Changes

The recent decision to stop accepting cash payments has been met with frustration, with customers feeling this policy is unprofessional and inconvenient.

Management Concerns

There are complaints regarding poor management practices, including inadequate handling of customer complaints and staff issues, leading to a negative atmosphere.

Mixed Experiences

While some customers report positive experiences with specific employees, many others describe their visits as frustrating, indicating a lack of consistency in service quality.
  • CC
    Charles
    Sep 29, 2025
    3.0
    I haven't been there yet
  • NW
    Nicole Walls
    Sep 8, 2025
    1.0
    I have learned that they do not accept cash payments anymore. They do not provide a reasoning why this is the case either nor do they display a sign indicating card only. I find this very unprofessional. This is the only UPS store I been to that changed their policies to not allow cash payments. I could only imagine they had some inadequate cash handling
  • BC
    Boogie com
    Aug 30, 2025
    1.0
    3$ for a printout of a resume!!!!!
  • MH
    Matthew Hartl
    Aug 25, 2025
    1.0
    I was disappointed to learn this business does not accept cash. I ended up having to use my debit card for a small $3 purchase, which felt unnecessary and inconvenient. Because of this policy, I won’t be returning.
  • NW
    Nia White
    Aug 11, 2025
    1.0
    They tried to charge my husband for a FREE Amazon return saying it’s 5$ for a label print out then proceeded to offer him a box and say it would be 20$, charging for something that is literally free through Amazon is theft/fraud just don’t offer it if printing a piece of paper is so inconvenient

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the operating hours of The UPS Store in Las Vegas?

The UPS Store in Las Vegas is open Monday to Friday from 8:30 AM to 6:30 PM, Saturday from 8:30 AM to 5:30 PM, and Sunday from 11:00 AM to 4:00 PM.