The UPS Store

2.6
121 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3246 in Las Vegas offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
7500 W Lake Mead Blvd C9, Las Vegas, NV
89128, United States

Hours

Reviews

2.6
121 reviews
5 stars
43
4 stars
3
3 stars
2
2 stars
8
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight consistently poor customer service, with staff often described as rude, unhelpful, and unprofessional.

Staff Attitude

Many customers reported negative interactions with specific employees, particularly a staff member named Sharol, who was frequently mentioned for her unpleasant demeanor.

Service Efficiency

Customers experienced long wait times and inefficient service, with complaints about staff not being attentive or helpful during busy periods.

Pricing Issues

Several reviews noted dissatisfaction with pricing, including unexpected charges for services like printing labels and using equipment.

Mixed Experiences

While many reviews are negative, a few customers reported positive experiences with specific staff members who provided helpful and friendly service.
  • MH
    Matthew Hergenroeder
    2 days ago
    1.0
    I have been a customer here since 2011. The store used to be great. Staff switched a few years ago and packages will be delivered hours prior and the lady at the front desk always has an attitude and does not even check for them despite being delivered. She does the bare minimum. Don’t know why I pay for a PO Box when I can’t get the packages I ordered. Hire more people if you want this location to function.
  • MS
    Mike Steele
    Oct 5, 2025
    1.0
    There is a good reason why this UPS store has a way worse review score than the other two right nearby it. Every time I’ve gone, they have been terrible, but this recent visit not only did the woman seem incredibly annoyed that she had to do anything when I came in to simply drop off some pre-paid packages, But she made me pull around back and carry all of my boxes into her back room and stack them for her. Then she screwed up all of the scans, lost one of my boxes and sent three of them to the wrong places. Avoid this place at all costs.
  • DG
    Diana Gill
    Sep 12, 2025
    5.0
    The service was very made amazing the staff there were very knowledgeable, courteous, and professional. I’ll give them a tin stars
  • HP
    Harold Park
    Aug 28, 2025
    1.0
    The person at the front didn't seem like she wanted to be there. Unwelcoming and flat toned upon my arrival. When I asked a simple question, she gave me a whole lot of attitude and slammed my mail down. Her name was Sharol. I know UPS stores are a hit or miss in terms of customer service, but this one has got to be one of my worst experiences
  • MS
    Mikko S
    Aug 25, 2025
    5.0
    UPS always takes care of me

Frequently Asked Questions About The UPS Store

What services does The UPS Store #3246 in Las Vegas offer?

The UPS Store #3246 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.

Where is The UPS Store #3246 located?

It is located at 7500 W Lake Mead Blvd C9, Las Vegas, NV, 89128, US.