The UPS Store

Reviews

• JE

  Jake E.Consig

  Nov 15, 2025
  1.0
  This store wants to charge $2 for a piece of tape to close an Amazon box. I’ll be contacting Amazon. Amazon returns are supposed to be free and easy. This store does not align with that policy. Avoid this UPS store for your Amazon returns.
• SC

  Stephen Cobb

  Oct 12, 2025
  1.0
  I live pretty far out of town and this is the closest ups to me. I see on their website that they closed at a certain time to I drove to them only to find out that they closed the store 1.5 hours early today. The people at the store next to them said they don’t keep normal hours. Wow, seems like ups would have a chat with these people.
• MW

  Mikeala Ward

  Oct 8, 2025
  1.0
  The staff is not helpful. She tried to charge me $2 to tape my Amazon box UPS that is a horrible policy and I will be sure to tell people not to visit this location! I do not have $2 to waste on a strip of tape, like if I knew you was charging $2 for a piece of tape I would have went to dollar store beforehand. Where is the customer service I swear UPS will not loose any money taping small boxes close that Amazon already pay you to ship! Just a small act of kindness these days would be nice don’t worry UPS will never see me again! I just noticed someone made the same complaint and yes the box and label option is a free option with Amazon you charging people $2 a tape is a UPS option!!! If you was really sorry once yall see people reaction you would just tape to provide customer satisfaction but you truly don’t care and aren’t sorry like I said just a small act of kindness never hurts you never know what people got going on in there day etc exactly why I made time to write this review!
• LW

  Lauren Weishaar

  Oct 4, 2025
  1.0
  Rude employee said that my Amazon return which was in its original box was supposed to be "customer packed" and had to be taped, so I could either tape it or she would charge $2 to tape it. The return form said the package didn't even need a label and was just supposed to be in a box of some kind. I have gone to other UPS stores before without a taped box and nobody has ever said a word and just processed the return! Ridiculous. Never going back there!
• XW

  xtina what

  Jun 22, 2025
  1.0
  They close early on Sundays. Posting online and the door both say 3pm. It’s 2:10pm and they’re closed.

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