The UPS Store

Reviews

• CB

  Colleen Beyer

  Feb 17, 2026
  5.0
  Friendly service
• LO

  Lori Olson

  Feb 17, 2026
  5.0
  Idk why this is rated so low the place is clean, friendly staff and quick service. Best Ups I've been to
• CS

  Colleen Sanchez

  Jan 10, 2026
  5.0
  Aether gave great customer service and was very helpful
• GR

  Gilles Reichert

  Jan 6, 2026
  1.0
  WARNING, Be very careful walking into this place. That supposedly Christine, manager of that UPS is the worst business woman and the most rude person that I ever encountered. She refused to give my husband package when we did show our tracking number. Because I'm a disabled person walking with a cane I couldn't be there but I came an hour later anyway with my ID . She still refused to give me the package who was still in the store. She said she returned the package. This is not UPS policy and certainly not how to run business. It seems that she was discriminating us for no reason. Word of advice, I will get my business somewhere else.
• MB

  Michele B.

  Dec 20, 2025
  1.0
  Not even deserve a star. I would give zero star. Theft in that UPS store location on Farm Rd. NV. The store manager attempted to steal my package. UPS refused to give refund back on missed promise of next day air shipping first shift. It supposed to arrive next day at 8am, but didn’t arrive until 2 days later, after multiple calls complaining about theft. Package was dropped off at the store on Farm rd., but all other employees couldn’t find it. After multiple calls to their corporate office, the store manager took it and dropped it off at a near by UPS store (according to tracking). I NEVER trust shipping via UPS EVER again in my life.. and will pass it down in generations.

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