The UPS Store

Reviews

• WB

  Wendy Boulware

  Oct 14, 2025
  5.0
  Always extremely kind and helpful!
• HC

  Henry C

  Oct 7, 2025
  1.0
  I don’t usually leave reviews, but I felt I had to this time. I’ve been to this location before and felt like they were trying to overcharge me, but I gave them the benefit of the doubt, thinking the two young guys working there just didn’t know what they were doing. This time, I’m pretty sure it was the owner. I brought in an envelope to send certified mail—no return receipt, nothing overnight. He first quoted me over $100, then $80-something, and finally $30-something. I told him the same thing happened the last time I was here, and when I went to a different UPS store, it only cost me $10. As I started to walk out, he suddenly says, “You didn’t give me a chance to tell you—we can do it for $14.” I couldn’t help but think, why not just say that from the beginning? It really feels like they’re trying to hustle people at this location.
• DP

  Debra Perdue

  Sep 7, 2025
  5.0
  Wow what an easy process .I walked in was greeted warmly and told the Notary would be right with me, he was at the counter in less than 5 minutes. He asked what I needed and began the process, all in all I was in the store less than 10 minutes. I will definitely return to this location if I need anything else taken care of. I have returned items for shipping at this location before and was very pleased with the service then as well.Great location, great staff, great experience.
• AS

  Alvin Smith

  Aug 11, 2025
  1.0
  This has got to be the worst ups in town solely due to the unprofessionalism from the manager , she is always right never wrong , and fails to do her job when it’s required of her, I had a package get sent to her store for pickup about a week ago & when I first arrived she was very confident in saying that she didn’t have it and wouldn’t even bother checking till I called back 4 hours later and asked again to a got a snappy response from the manager basically accusing me of not being able to show valid ID for pickup and attempting to belittle me, long story short I showed up to the location showed Identification and got my package and did all of while Christine the manager had the dirtiest look on her face , seriously need a new manager she is bottom of the barrel worst of the worst 🤢🤢
• DW

  Dee Wheaton

  Aug 10, 2025
  1.0
  Worst ups store out there , solely due to the incompetence of the normal team members and the nasty rude unprofessional behavior conducted by the manager Christine , and with a manager like that it’s no wonder the normal workers are the way they are , Christine is on a POWER TRIP over her ups management job and thinks she is above the law of customer service and doesn’t have to keep good relations with customers , I’m sure you’ve noticed your store rating drop drastically since Christine has become manager at that location and maybe you should take it into consideration and maybe get someone who is little more inclined to deal with customers professionally … I was inside and has waited over 2 hours to be assisted and finally when it was my turn to walk up to the counter Christine told me she isn’t taking anymore customers due to the size of my package and it being near closing times, never in my life will I ever return to this ups as long as Christine is there

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