Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 3055 Saint Rose Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.4
253 reviews
5 stars
69
4 stars
12
3 stars
8
2 stars
23
1 star
141
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Several reviews highlighted rude and unprofessional behavior from staff, particularly from specific employees like Argola and Kyle.
Long Wait Times
Customers consistently reported long lines and wait times, often exacerbated by understaffing.
Customer Service Issues
Many customers experienced poor service, including unhelpful responses and lack of accountability for lost packages.
Mixed Experiences
While some customers praised individual staff members for their helpfulness, overall experiences varied widely, with many expressing frustration.
Operational Inefficiencies
Issues such as broken self-service machines and incorrect posted hours contributed to customer dissatisfaction.
- TMTasha MurphyOct 27, 20253.0I go to this post office almost every day to mail out letters for work. I've been coming here for almost 3 years. There have been 3 people who have been working here since I've started using this location, and a few newer people. They are ALWAYS busy, but try their best to get through the line as quick as they can. I usually see people who are completely unprepared with their packages that take up majority of the time in line. With that being said: Argola is extremely rude. She is snappy and unprofessional. I do my best to be as polite as I can, but she is NEVER in a good mood. She has talked shit about the store, talking about how she's just gonna call off because she doesn't care. I understand working a job you don't like, I have definitely been there, but it gets to a point where you're making it an unbearable experience for anyone who has the displeasure of having you service them. Kyle can be rough around the edges, but he and I have a mutual understanding at this point lol. He's never really been rude to me, but he's quiet and can be sharp, just because he's trying to get the line going. Precious, Juan, and the other guy (I'm so sorry I can't remember his name), have always been extremely pleasant to work with. I always enjoy getting a small chat in with them. All in all, if you decide to come here, be prepared to wait for a little bit. If you get Argola as your teller, prepared to have snarky comments made to you or someone else in the store for you to hear.
- AAalfredOct 20, 20251.0Terrible service. Took long in line. Then when I came up the counter person said I would have to buy tape. She could not give me 10" of shipping tape. Hope this place closes.
- LLLou LouOct 7, 20255.0Wish I lived in this zip code workers here are so nice. Thanks for your help.
- ABAna BOct 2, 20251.0I had to send some sensitive documents to Europe and the wonderful lady working at the counter on 10/02 around 12:30 ish was super helfpful and kind, but Kyle was not. I wish I would have grabbed her name to give her praise, but instead I am writing about KYLE. He sent her on her break as she was going to finish with me, which is totally understandable of course, but he then got a bit of a small attitude with me that I didn’t know about any options for tracking information. We didn’t even make it to shipping details before he jumped in. He tried to blame the lady for not going over it with me and then gave me attitude for having to go over them. He then proceeded to just make the experience unenjoyable and instead of apologizing and helping me kindly, he just rushed me and we operated in pure silence. He also skipped through the screen for a printed or email receipt and thought I wouldn’t notice. He seems to be the supervisor, but he needs to have some basic customer service training, in my opinion. To the wonderful lady working today, you are doing amazing!! And thank you for being kind on a rough day for me..
- EWEric WitteAug 18, 20255.0Very professional service employees are understaffed working many hours with customers who believe that you should have fast service but the employees are responsible to ensure that all federal laws are followed for shipping packages and letters
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 3055 Saint Rose Pkwy?
You can send mail and packages, obtain money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a passport at this Post Office and do I need an appointment?
Yes, first-time passport applications are accepted here. Most passport services require scheduling an appointment online, although limited walk-in hours may be available.
Does this location provide passport photo services and what is the cost?
Passport photo services are available by appointment. The current fee for a passport photo is $15.
How can I get a PO Box at this Post Office and what are the access hours?
You can reserve a PO Box online or apply in person with two valid IDs. Most locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary, so check with this Post Office.
What are the opening hours of this Post Office?
Monday through Friday, it is open from 9:00 AM to 5:30 PM, Saturdays 9:00 AM to 5:00 PM, and it is closed on Sundays.
Where can I schedule an appointment for passport services at this location?
Appointments for passport services can be scheduled online via the USPS scheduler at https://tools.usps.com/rcas.htm.
What nearby postal services are available to assist me apart from the 3055 Saint Rose Pkwy Post Office?
Nearby options include the Post Office Seven Hills Station and USPS Collection Point, which offer postal and shipping services in the Henderson area.
Are there places to visit nearby the Post Office at 3055 Saint Rose Pkwy while waiting for your services?
You can visit nearby shops like Boffin FX for musical instruments and Roots Flowers & Events for floral and event needs.
Are there real estate services near the USPS location where I can inquire about housing options in Henderson?
Yes, several real estate agents and services are nearby, including CRE Visual Solutions LLC, Daniel Sweeney Realtor, Ryan Boldt Real Estate Agent, and more.
How can the nearby transit or logistical services help me when visiting the United States Postal Service at 3055 Saint Rose Pkwy?
Nearby logistic and postal centers like Post Office Seven Hills Station and USPS Collection Point can provide alternative mailing options and support for your shipping needs in Henderson, facilitating convenient access and service variety.