Location.com logo
Person picking up a package from USPS smart lockers
Brand Certified

United States Postal Service

2.3
(290 reviews)

Business Details

404 S Boulder Hwy, Henderson, NV
89015, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 404 S Boulder Hwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
404 S Boulder Hwy, Henderson, NV
89015, United States

Hours

Reviews

2.3
290 reviews
5 stars
71
4 stars
25
3 stars
9
2 stars
13
1 star
172

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several mentioning long wait times and poor communication.

Mail Delivery Issues

Frequent complaints about lost packages, incorrect deliveries, and difficulties in changing addresses were noted.

Facility Conditions

The post office was described as run-down and poorly maintained, with inadequate staffing leading to long lines.

Passport Services

Customers expressed frustration with the passport application process, citing unknowledgeable staff and long wait times.

Mixed Experiences

While many reviews were negative, a few customers praised specific employees for their helpfulness and efficiency.
  • RS
    Ron Silby
    Feb 23, 2026
    4.0
    They need better wheelchair access from the street, disabled customers have share the long driveway with vehicles entertaining and exiting the facility.
  • JT
    Joycelyn Tuomala
    Feb 21, 2026
    1.0
    All of the employees are miserable and try to make you suffer with them when they signed up and are paid to do their job
  • SM
    S M
    Feb 6, 2026
    1.0
    Its impossible to change your address. I am a dv survivor and made it out of the house. I attempted to change my address. Filled out the form, I spoke to the supervisor, showed him what my now ex-husband did to my face, HOPING it would make a difference and get the change of address accomplished. Said I needed my address changed for safety. I never got the confirmation thing in the mail to either the old address or new as I was told I would. Did the change go through? Confirmation never sent to me to complete the change of address. It's just not possible to get this done not even when you're in danger. An entity mistakenly has mailed sensitive info to the house. No one answers the phone at this PO, so I cannot even call and ask please send it back to sender. I don't have transportation and that's really the only way to speak to someone there not that it makes a difference. All my info straight to the abuser. Now I'm just PRAYING it gets lost, or MAYBE the carrier will have a heart and NOT put it in the box. Since its impossible to actually get a change of address done legit. I put multiple requests in the mailbox before I got away to please please do not deliver mail there anymore 🙏🙏🙏 My suggestion is, don't use an address in Henderson for anything bc you can't change it EVER, not even if your safety depends on it. There's 3 things in life you can't make anyone do: 1 care 2 the right thing 3 THEIR JOB.
  • LU
    Listen Universe
    Jan 16, 2026
    1.0
    Slow and rude staff. At least they meet the standard of a government worker
  • SB
    Steve Brandonisio
    Jan 2, 2026
    1.0
    Not receiving mail. And nothing can be done be to fix this problem. Everyone should cancel their mail. No more mail. Go all digital.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others