Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0320 in Henderson offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Cross St Palo Verde & Greenway, Next To Smith's.
Multiple reviews highlighted issues with rude and unprofessional behavior from staff, leading to negative customer experiences.
Customer Service
While some customers praised individual employees for their helpfulness, many expressed frustration with overall service quality and responsiveness.
Store Hours
Customers frequently reported inconsistencies with store hours, including early closures and staff not being present during posted hours.
Shipping Issues
Several reviews mentioned problems with package handling, including misdeliveries and delays, leading to dissatisfaction with shipping services.
Management Response
There were mixed reviews regarding management's responsiveness to complaints, with some customers noting improvements after ownership changes.
RG
Ricky Godette
3 days ago
5.0
The staff was very knowledgeable and friendly. Especially the notary Employee 219701. I don’t mail packages very often so it helps when the staff realizes that they do this daily and most customers don’t. The notary stayed late to help me with my daughters passport documents and I’m very grateful
CD
Craig o Dias
Feb 21, 2026
1.0
This place sucks 😕 My opinion Employees are disrespectful Services really poor Treat you likeThey treat you like you're nothing I'm never coming back to this place PS A box holder I did position Honorable and respectful, I never temp To show anything bad to a business, I recommend people never use this place
LF
Leyf Forbes
Jan 27, 2026
1.0
This place has the worst employees you can ever meet..
I guess the guy there think is good to yell at ladies literally for no reason…
I will call him out if yall don’t take care of this situation…
Anyways UPS sucks!!!
AA
Alicia
Jan 23, 2026
1.0
This store frickin sucks bc everytime I try to go to it, it's always closed. Online said open until 630 on Friday night, I arrived at 6pm to them locking up and wouldn't acknowledge me at the door.
WF
W F
Jan 19, 2026
5.0
0800 In & Out... and I don't mean the burger joint 🤣🤙🏾