Business Details
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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0320 in Henderson offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Cross St Palo Verde & Greenway, Next To Smith's.
Details
- DeliveryNot available
Location
Hours
Reviews
3.3
119 reviews
5 stars
62
4 stars
6
3 stars0
2 stars
6
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their friendliness and helpfulness, others were criticized for rudeness and lack of professionalism.
Staffing Issues
Customers frequently reported long wait times due to insufficient staffing, especially during busy periods.
Management Response
There are concerns about management's accountability and responsiveness to customer complaints, with some customers feeling dismissed or unacknowledged.
Service Quality
The quality of services, such as notarization and package handling, has been inconsistent, leading to customer frustration.
Store Hours
Customers expressed dissatisfaction with the store's inconsistent hours and early closures, causing inconvenience.
- JRJoy Ruby3 days ago5.0This is a wonderful store. If I need help, they are always there for me!!!!
- AMAngie MahayDec 20, 20251.0I would give this location zero star if I didn’t have to pick one, so our packages get mis delivered there at all times, Amazon sent me a picture that they delivered to the front desk of the ups store, so go o er there to inquire , the lady there was the rudest person I have ever met, she didn’t even check & said we don’t have it. So two days later I go there again & this time the guy there said oh I have it but won’t give it to me without checking my id, I am showing him the Amazon communication. He finally gave it to me after arguing. I was going to call the police. This is what I don’t understand why don’t they refuse packages that don’t have their address on it. The employees there are extremely rude… & unprofessional. They get zero star from me.
- CPCathy PickettNov 21, 20255.0Layla was amazing! Thanks for your great customer service!!
- JVJulia Denisse ValenzuelaNov 20, 20255.0Very friendly and was helped by Leyla Wonderful customer service!
- AKAshley KipeNov 14, 20251.0First time into this location, there was a lady by the name of Desiree. Who was the unkindest employee I have ever encountered. Not allowing a customer to speak and cutting them off mid sentence, or speaking to them like they’re an idiot is uncalled for. Especially if you plan to work in customer service. I will not be back to this location
Frequently Asked Questions About The UPS Store
What services does The UPS Store #0320 in Henderson offer?
The UPS Store #0320 offers packing, shipping, professional printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
Where is The UPS Store #0320 located?
It is located at 850 S Boulder Hwy, Henderson, NV 89015, next to Smith's at the cross street of Palo Verde & Greenway.
What are the regular business hours of The UPS Store #0320?
The store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 10:00 AM to 4:00 PM, and closed on Sundays.
Is The UPS Store #0320 open on major holidays?
The store is closed on Thanksgiving Day (Nov 27, 2025), Christmas Day (Dec 25, 2025), New Year's Eve (Dec 31, 2025), New Year's Day (Jan 1, 2026), and Martin Luther King Jr. Day (Jan 19, 2026). It is open with regular hours on Veterans Day (Nov 11, 2025) and the day after Thanksgiving (Nov 28, 2025).
What payment options are accepted at The UPS Store #0320?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #0320 provide mailbox rental services?
Yes, they offer mailbox services for mail and packages.
Can I find shredding services near The UPS Store #0320?
Yes, Shred Nations, a professional shredding service, is located nearby and can provide shredding services alongside The UPS Store's own shredding options.
Are there any nearby salons where customers can get beauty services around The UPS Store #0320?
Yes, 'all about you Hair And Nails Salon' and 'Rose Nails' are nearby nail and beauty salons, good options for customers looking to combine their visit with beauty services.
What dining options are available near The UPS Store #0320?
Nearby dining includes L & L Hawaii BBQ for Hawaiian food, Johnny Mac's for pizza and bar experience, and Friendly Donut House for donuts and baked goods.
How can customers use nearby services like Forge Construction Solutions or Community Landscape Management in conjunction with The UPS Store?
Customers managing construction or landscaping projects may find it convenient to use The UPS Store for shipping, printing, or mailbox services while working with nearby contractors like Forge Construction Solutions and Community Landscape Management.