Business Details
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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3626 in Henderson offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Next To Smith's Market At Horizon Ridge Pkwy.
Details
- DeliveryNot available
Location
Hours
Reviews
4.2
143 reviews
5 stars
109
4 stars
3
3 stars1
2 stars
4
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and helpful staff, there were several reports of rude behavior from specific employees, leading to mixed experiences.
Efficiency
Customers appreciated the quick service and efficiency in handling packages, although some reported long wait times and issues with service during busy periods.
Management
Positive feedback highlighted the effective management and training of staff, particularly mentioning the store manager, Pamela, for her exceptional service.
Pricing Issues
Several reviews noted dissatisfaction with pricing, including charges for services that are typically free at other locations, leading to complaints about perceived overcharging.
Mixed Experiences
Overall, while many customers had positive experiences, there were notable instances of poor service that affected customer satisfaction.
- TRTony RiveraDec 11, 20251.0The young men are helpful and /polite/pleasant, but I was asked me when I walked it that’s it’s be 15 minutes, because the person”Pamela, was working on something. After watching people just come in a go and even vacant at times I waited for just under half an hour to get a simple notary.
- LPLauren PratherNov 18, 20255.0The store manager, Pamela, exemplifies what customer service should be. I was looking for label printing service, using yelp for the first time. She responded quickly, and was nice, professional, and efficient. Because of her, I’ve already placed another with her store. High five UPS. High five Pamela.
- LTLynn TamarOct 24, 20255.0I came in Oct 23 in mid-morning to mail a box unsealed as was going to have one of the staff to do that for me. He saw me as second person coming but while helping him and getting people serviced right off, he took the box and said he'll seal for me having the label return inside and gave me the receipt. Now that's a great service I ever received.
- JBJulio Cesar Vazquez BritoSep 29, 20255.0Very good people
- KEKhandan Rezvannejad [Smith, Hal ES]Sep 7, 20255.0The staff at this UPS location (store 3626) on Eastern Ave have always demonstrated the highest possible level of customer care. Tyler and Jayden were the two young men on September 7, 2025 who helped me and my brother with a couple of passport pictures. They were courteous, informed and very polite. This is a wonderful place get your photo passport done.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #3626 in Henderson offer?
The UPS Store #3626 offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and passport/photo ID services.
What are the regular working hours of The UPS Store #3626?
The store is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store #3626 open on Sundays?
Yes, it is open on Sundays from 10:00 AM to 3:00 PM. Hours may vary on holidays.
Are there any holiday closures or special hours for The UPS Store #3626?
The store is closed on November 27, December 25, December 31, January 1, and January 19. It operates regular hours on November 11 and November 28.
What payment methods are accepted at The UPS Store #3626?
The store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Where is The UPS Store #3626 located exactly?
It is located at 10624 S Eastern Ave, Ste A, Henderson, NV 89052, next to Smith's Market at Horizon Ridge Parkway.
Can I get printing and shipping supplies at The UPS Store #3626?
Yes, the store offers office products, mailing supplies, moving boxes, stamps, and postage supplies.
How can customers visiting Las Vegas Running Tours benefit from The UPS Store #3626 nearby?
After enjoying Las Vegas Running Tours, customers can conveniently visit The UPS Store nearby for shipping, printing, or packing services before continuing their day.
If I'm shopping at Smith's Market next to The UPS Store, what services can I access at the UPS Store?
While shopping at Smith's Market, you can easily access The UPS Store for shipping, mailbox services, notary, or document shredding without going far.
What nearby beauty and spa options are available close to The UPS Store #3626?
Customers can visit nearby spas such as Body Spa, NEST Nail Wellness Spa, and Lux Bio Therapy for beauty and wellness services before or after their visit to The UPS Store.