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The UPS Store #4017 in Henderson offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 3/4 Mile South I-215 Beltway At Stephanie & Horizon Ridge Parkway.
Details
- DeliveryNot available
Location
Hours
Reviews
2.6
139 reviews
5 stars
53
4 stars2
3 stars1
2 stars
5
1 star
78
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several describing their experiences as humiliating and disrespectful.
Amazon Returns
Numerous complaints about the store refusing to accept Amazon returns without additional charges for packaging and tape, contrary to Amazon's policies.
Staff Attitude
A significant number of reviews highlighted the negative attitude of the employees, with many customers feeling belittled and unwelcome.
Operational Issues
Customers noted discrepancies in store hours and poor communication regarding operational changes, leading to frustration.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their kindness and efficiency, indicating that experiences can vary.
- TSTree SeedsOct 7, 20255.0Helped us find our tracking # in no time even after I threw out the receipt and gave the wrong e-mail address. Quality, professional staff!
- MBMary BecksteadOct 5, 20255.0The UPS store at 1450 W. Horizon Ridge Parkway B304, Henderson, NV 89012 is always busy with customers. But the staff is warm, kind and always ready to help you out with any questions or needs. We need more blessed staff in this world !
- LBLynda BarryOct 4, 20251.0Doesn't deserve 1 star .. more like negative stars I'm writing this to express my deepest disappointment and frustration regarding my last 2 visits experiences I've had with this UPS store .(Rude employees the attitude and energy you can feel by the way she spoke her is as if I was a problem not helpful at all very unprofessional and made me feel really uncomfortable also forcing me to buy a roll of tape or I had to go home and seal my box the kicker is the store wasn't even busy for this kind of behavior from the employees that's another story )I've brought this matter to the supervisor attention in hope This issue is resolved despite the Poor customer service here.at this location ..I've had previous positive experiences with other UPS branches after today my 3 time coming here I will never come back .. now any of my stuff comes from u.ps I don't want it .. I rather go through Amazon the whole foods stores always been great no matter how long the line are .To me if you don't like your job Find a different one I'm sure someone with a better attitude would love your position lady .. there's men and women out here working in thousand degree temperatures or freezing temperatures ..smh I'm just so disgusted with the overall service .. 👎🏼
- BBbronx bullOct 4, 20251.0Very poor customer service. I walked in and seemed like the lady was annoyed she had to work. I tried to tell her about the return and she cut me off and said she doesn't care. Prints the receipt hands it to me and walks away. Go to a different location.
- MMMelanie MSep 27, 20251.0Please fix your hours shown on Google. Google says you’re open at 8am on Saturdays. But, you’re not. You open at 9am.
Frequently Asked Questions About The UPS Store
What services does The UPS Store #4017 in Henderson offer?
The UPS Store #4017 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing services.
Where is The UPS Store #4017 located?
It is located at 1450 W Horizon Ridge Pkwy B-304, Henderson, NV 89012, USA, 3/4 mile south of I-215 Beltway at Stephanie & Horizon Ridge Parkway.
What are the operating hours of The UPS Store #4017?
The store is open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays from 8:00 AM to 4:00 PM, and closed on Sundays.
Is The UPS Store #4017 open on public holidays?
The store is closed on some holidays like November 27, December 25, December 31, January 1, and January 19. It operates with regular hours on November 11 and November 28.
What payment options are accepted at The UPS Store #4017?
They accept AMEX, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #4017 provide mailbox rental services?
Yes, mailbox rental services are available at this location.
Can I use fax and notary services at The UPS Store #4017?
Yes, both faxing and notary services are offered at this store.
What office and mailing supplies can I find at The UPS Store #4017?
They offer office products, mailing supplies, moving boxes, and stamps & postage.
What nearby places can help me with insurance while visiting The UPS Store #4017?
Bryce Olson - State Farm Insurance Agent is nearby and can assist with auto, home, and rental insurance.
Are there dental services close to The UPS Store #4017?
Yes, Prestige Dental, offering cosmetic, general, pediatric dentistry, and periodontist services, is near the store.
Where can I take my pet for care near The UPS Store #4017?
Henderson Pet Resort is nearby and provides pet boarding, grooming, sitting, training, and other pet services.