The UPS Store

2.9
29 reviews
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Business Details

815 E Lake Mead Pkwy, Henderson, NV
89011, United States
(702) 834-8265
https://locations.theupsstore.com/nv/henderson/815-e-lake-mead-pkwy
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7727 in Henderson offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Location

The UPS Store
815 E Lake Mead Pkwy, Henderson, NV
89011, United States

Hours

Reviews

2.9
29 reviews
5 stars
13
4 stars
0
3 stars
0
2 stars
2
1 star
14
  • BM
    Biktop Merkado
    2 days ago
    1.0
    The slowest ups store ever, the guy at the register doesn’t care if he has a line of people waiting in line, I was there for 15 minutes before I decided to leave because this guy didn’t care at all about people waiting, before me probably another 5 customers left, this place is losing so much business because of the 2 guys that work day time don’t care about getting people in and out as fastest possible.
  • SK
    steph k
    3 days ago
    1.0
    I’ve come here a few times and I’m generally underwhelmed by the employees, but this is honestly the worst experience I’ve ever had both here and any other UPS. Cory has zero interpersonal skills and is really doing a disservice to this location. From the second I walked in, it was clear he was irritated by the presence of a customer. He was EXTREMELY arrogant and had a nasty attitude. When he asked me where I was shipping to and I stated “puerto rico,” he responded with, “okay, so international?” And I said, “well it’s Puerto Rico so I’m not sure.” He said “so, out of the US?” And I said, “well, it’s a territory?” And he said, very rudely, “so, out of the US?!”From there, I stayed quiet and allowed him to huff and puff for the remainder of the time it took him to complete the shipment. Not to mention the snark look towards me when my one year old sneezed and the complete lack of a smile or acknowledgment when my son said hi and bye to him. Never again.
  • RR
    Rb
    Jan 2, 2026
    1.0
    Long haired ginger lady that probably really hates her job is ridiculously rude! I apologize I came in to pick up my package before you closed??? The tossing of my I.D back to me was completely disrespectful
  • CG
    Colin Gorman
    Dec 30, 2025
    1.0
    Staff is super RUDE and unwilling to do their job. Avoid this location at all costs. There are 2 other UPS stores in the vicinity that are way more worth of your business.
  • KL
    K Lim
    Dec 19, 2025
    1.0
    Slow service, one employee at the register with no sense of urgency that the line of angry customers was growing.
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Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #7727 in Henderson offer?

The UPS Store #7727 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, passport/photo ID services, and more.