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Visit your local Post Office™ at 1111 S Roop St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous customers reported lost packages, misdelivered mail, and significant delays in delivery.
Customer Service
While some reviews praised friendly and helpful staff, many others highlighted rude service and poor responsiveness.
Staffing Problems
Frequent mentions of being short-staffed leading to long wait times and inadequate service.
Mail Handling
Complaints about mail being delivered to the wrong addresses and issues with mail forwarding.
JW
Judy Welch
Dec 29, 2025
4.0
Always polite and helpful.
NC
Nancy Caddigan
Dec 25, 2025
5.0
Love my Post Office
MS
Matt Shock
Dec 6, 2025
1.0
They lost our package. They put it in the wrong mailbox. I filed a report with them over a month ago. No response at all. We went in, and they said they wouldn't do anything about it. Then they had the gumption to tell us they would charge us 45 dollars for a new mail key, despite the fact that they lost our package. Post offices like this are why the post office should be shut down.
Update: They lost another package. Similar issue, but this time they didn't even give us the key. The person delivering to my neighborhood needs to be fired. This is absolutely inexcusable. I feel like I can't purchase from anyone who ships USPS anymore.
Another update:
They've lost at least 5 packages in the last two months. I've lived in 6 states and this is the first time I've ever had a problem. When we talk to the people at this location, they just shrug it off like it's no big deal. This is absolutely ridiculous.
CB
CHRISTINE BARR
Dec 6, 2025
5.0
They are always friendly. And helpful.
LF
Lance Fredrickson
Dec 2, 2025
1.0
This post office on roop street is lame they still haven't put my mail box in at my apartment it is going on two weeks now .I can't get anyone to answer the phone I have to go there to pick up my mail wants going one with these people!!! fire all of them I say, and if the post office is reading this can you put my mail box in at 701 w telegraph St Apt 15
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What are the operating hours of the United States Postal Service at 1111 S Roop St?
The Post Office is open Monday to Friday from 8:30 AM to 5:00 PM, and on Saturday from 10:00 AM to 1:00 PM. It is closed on Sundays.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo by appointment.
Do I need to schedule an appointment for passport services at this location?
Yes, most passport services require scheduling an appointment through the online scheduler, although some walk-in hours are offered at select locations.
How much does a passport photo cost at this Post Office?
The fee for a passport photo is $15 at USPS locations offering this service.
Can I rent a PO Box at the 1111 S Roop St Post Office?
Yes, PO Boxes can be reserved online or in person at this Post Office. You will need two valid forms of ID and a completed application if applying in person.
Is 24/7 access available to PO Boxes at this location?
Most USPS locations provide 24/7 lobby access to PO Boxes, but hours can vary by location. Please check with this Post Office for specific access hours.
What nearby dining options are available around the United States Postal Service at 1111 S Roop St?
Nearby restaurants include Paul Schat's Bakery, Bella Vita Bistro, Thai Thai, Don Chepe Mexican Restaurant, and L&L Hawaiian Barbecue which are convenient places to visit before or after your postal services visit.
Are there other postal services or shipping centers near this USPS location?
Yes, nearby options include the Us Post Office, Carson City Post Office, and USPS Collection Point, providing additional mailing and shipping services.
What nearby government and public service offices are close to the United States Postal Service at 1111 S Roop St?
Nearby government offices include the Nevada DMV, Nevada Department of Transportation, Nevada Division of Environmental Protection, and Carson City Fire Department for various civic and public services.
Are there nearby locations for childcare or home services near the USPS at 1111 S Roop St?
Yes, Small Wonders Early Learning Center offers childcare services nearby, and home improvement needs can be met at Pristine Power Wash, specializing in gutter services and cleaning.