Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1111 S Roop St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.6
120 reviews
5 stars
39
4 stars
8
3 stars
3
2 stars
5
1 star
65
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised the friendly and helpful staff, many reported rude service and a lack of accountability from employees.
Delivery Issues
Numerous complaints about lost packages, delayed deliveries, and incorrect mail distribution were noted, leading to significant customer frustration.
Staffing Problems
Customers frequently mentioned being short-staffed, resulting in long wait times and inadequate service during busy periods.
Communication Challenges
Many reviews highlighted difficulties in reaching customer service by phone, with long wait times and unhelpful responses.
Mixed Experiences
Some customers had positive experiences with specific employees, but overall satisfaction varied greatly, with many expressing dissatisfaction with the service.
- RARon ANdersonNov 9, 20255.0Always been helped with my isdues.
- AAAshley AaronOct 28, 20251.0Short staff disaster. They have my package and somehow LOST IT after getting a call and email stating its in the building. One person working with a line out the door. Somehow can't locate a box after a week of trying. 70$ out now thanks to them.
- MSMatt SmithSep 16, 20251.0Dan was a complete and utter joke. Put a request in to move my box and since I had a disagreement with the carrier once they take it personally to do everything in their power to make sure I cannot relocate my box. Utterbullshit
- SSStevenJul 18, 20251.0I normally hand in my mail directly to the clerk just because I personally prefer it over the self service for peace of mind but I don’t appreciate being gawked at like it’s an “are you serious” moment which never happened before. Just take my mail and do your job with professionalism.
- FOFelipe OrozcoJun 18, 20255.0Excellent customer service
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What are the operating hours of the United States Postal Service at 1111 S Roop St?
The Post Office is open Monday to Friday from 8:30 AM to 5:00 PM, and on Saturday from 10:00 AM to 1:00 PM. It is closed on Sundays.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo by appointment.
Do I need to schedule an appointment for passport services at this location?
Yes, most passport services require scheduling an appointment through the online scheduler, although some walk-in hours are offered at select locations.
How much does a passport photo cost at this Post Office?
The fee for a passport photo is $15 at USPS locations offering this service.
Can I rent a PO Box at the 1111 S Roop St Post Office?
Yes, PO Boxes can be reserved online or in person at this Post Office. You will need two valid forms of ID and a completed application if applying in person.
Is 24/7 access available to PO Boxes at this location?
Most USPS locations provide 24/7 lobby access to PO Boxes, but hours can vary by location. Please check with this Post Office for specific access hours.
What nearby dining options are available around the United States Postal Service at 1111 S Roop St?
Nearby restaurants include Paul Schat's Bakery, Bella Vita Bistro, Thai Thai, Don Chepe Mexican Restaurant, and L&L Hawaiian Barbecue which are convenient places to visit before or after your postal services visit.
Are there other postal services or shipping centers near this USPS location?
Yes, nearby options include the Us Post Office, Carson City Post Office, and USPS Collection Point, providing additional mailing and shipping services.
What nearby government and public service offices are close to the United States Postal Service at 1111 S Roop St?
Nearby government offices include the Nevada DMV, Nevada Department of Transportation, Nevada Division of Environmental Protection, and Carson City Fire Department for various civic and public services.
Are there nearby locations for childcare or home services near the USPS at 1111 S Roop St?
Yes, Small Wonders Early Learning Center offers childcare services nearby, and home improvement needs can be met at Pristine Power Wash, specializing in gutter services and cleaning.