Bell Aliant

4.1
206 reviews

About

Telecommunications Service ProviderCable & Satellite Television ServicesCell Phone Store
Come meet Bell’s expert staff and get the latest mobile devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.

Location

Bell Aliant
209 Chain Lake Dr, Halifax, NS
B3S1C9, Canada

Hours

Reviews

4.1
206 reviews
5 stars
136
4 stars
22
3 stars
9
2 stars
3
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, knowledge, and dedication to resolving issues.

Staff Performance

Specific employees like Nadia, Jennifer, and Milan received high praise for their exceptional service and problem-solving abilities.

Service Issues

Several customers reported significant issues with service delivery, including missed appointments and poor communication from the call center.

Store Experience

The in-store experience was generally positive, with customers appreciating the friendly atmosphere, although some noted a lack of seating.

Billing Concerns

Customers expressed dissatisfaction with billing practices, including unexpected charges and rising prices.
  • MH
    Mandy Hart
    1 day ago
    5.0
    Went to purchase an iPhone 16E, for my current phone was not holding its charge. Youssef at bell, spent an hour with me transferring data, pictures etc and setting up an account. Great customer service 🙂
  • JI
    Jackie Innes
    Nov 12, 2025
    5.0
    I received wonderful service from Youssef both in the past and today at the Bayers Lake Halifax store. I can’t say enough about how he goes the extra mile to give a customer assistance. He is extremely respectful and patient with seniors regardless of their technical knowledge!
  • KD
    Kevin McLellan (Duke)
    Nov 9, 2025
    5.0
    Long time customer of Bell Aliant, we went to the Bayers lake store for an upgrade phone. We were taken care of by Youssef who was very helpful, friendly and knowledgeable he took the time to explain our options for the new iPhones and plans available to us. We chose the iPhone and plan that fit us best, Youssef and the other clerk there worked out a great deal for us. I do recommend this store for your phone needs. Thanks guys
  • PC
    Phil Currie
    Nov 8, 2025
    5.0
    Youssef was incredible he was very patient and caring in dealing with my mother, 88 who was dealing with phone issues. He is a real asset to your business!
  • OL
    Olha Levytska
    Nov 4, 2025
    1.0
    I don't recommend Bell home internet to anyone. Second photo was taken near router, first one 5 meters from it in the same room. Bell technician said that it's OK, you have internet from your router all other issues it'snot our problem. 2 more rooms in appartment don't covered at all. I pay 148 cad per month. Don't do my mistakes.

Frequently Asked Questions About Bell Aliant

Where is Bell Aliant located in Halifax?

Bell Aliant is located at 209 Chain Lake Dr, G1, Bayers Lake Plaza, Halifax, NS, B3S1C9, Canada.

What are the business hours for Bell Aliant at Bayers Lake Plaza?

Bell Aliant is open Monday to Wednesday from 10:00 to 18:00, Thursday and Friday from 10:00 to 19:00, Saturday from 10:00 to 18:00, and Sunday from 12:00 to 17:00. The store is closed on November 11, 2025, for the holiday.