Bell Aliant

4.1
211 reviews

About

Telecommunications Service ProviderCable & Satellite Television ServicesCell Phone StoreBell Canada
Come meet Bell’s expert staff and get the latest mobile devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.

Location

Bell Aliant
209 Chain Lake Dr, Halifax, NS
B3S1C9, Canada

Hours

Reviews

4.1
211 reviews
5 stars
139
4 stars
23
3 stars
9
2 stars
3
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional customer service, highlighting individuals like Nadia, Youssef, and Milan for their patience, knowledge, and willingness to go above and beyond.

Staff Knowledge

Customers frequently noted the staff's expertise and ability to assist with technical issues and product knowledge, making the purchasing process smooth and informative.

Mixed Experiences

While many reviews were positive, there were also complaints about poor service from call centers and issues with internet installation, indicating inconsistency in service quality.

Store Environment

Some customers mentioned the store's atmosphere as sterile and suggested improvements like seating for customers during lengthy processes.
  • ND
    Nick D
    6 days ago
    5.0
    Ventured in today to set up a new phone and had a wonderful experience. Nadia and her team took great care covering off my options and explaining all the details! Anytime I need help with my account or inquire on services this is the place I go, and recommend, for great service and proper information :) Thanks Nadia!
  • JF
    Jenna Fralick
    Dec 1, 2025
    5.0
    Nadia in Bayers Lake NS has been wonderful in helping us out multiple times with tech issues at the company I work for. We are so lucky to have her expertise!
  • AB
    Ashley Boucher
    Dec 1, 2025
    5.0
    I go to Bell Mobility in Bayers Lake specifically to work with Nadia — she is absolutely incredible. Every time I come in, she goes above and beyond to make sure I'm taken care of. Her knowledge, patience, and genuine care for her customers truly set her apart. Nadia makes what could be a stressful process feel easy and enjoyable. She listens, explains everything clearly, and always ensures I always leave with exactly what I need. Exceptional customer service like hers is rare, and I appreciate her so much. If you’re going to Bell, ask for Nadia!
  • NS
    Nagaraj S
    Nov 28, 2025
    4.0
    Sales place and device return place
  • MH
    Mandy Hart
    Nov 23, 2025
    5.0
    Went to purchase an iPhone 16E, for my current phone was not holding its charge. Youssef at bell, spent an hour with me transferring data, pictures etc and setting up an account. Great customer service 🙂

Frequently Asked Questions About Bell Aliant

Where is Bell Aliant located in Halifax?

Bell Aliant is located at 209 Chain Lake Dr, G1, Bayers Lake Plaza, Halifax, NS, B3S1C9, Canada.

What are the business hours for Bell Aliant at Bayers Lake Plaza?

Bell Aliant is open Monday to Wednesday from 10:00 to 18:00, Thursday and Friday from 10:00 to 19:00, Saturday from 10:00 to 18:00, and Sunday from 12:00 to 17:00. The store is closed on November 11, 2025, for the holiday.