United States Postal Service

2.4
9 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3428 Us 64 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3428 Us 64, Waterflow, NM
87421, United States

Hours

Reviews

2.4
9 reviews
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  • KG
    Kim L Ground
    Oct 1, 2024
    2.0
    4/25: After experiencing several other POs I raise the rating of this one to two stars, not because they have gotten better (though they may have), but because it seems that the quality of service at ALL USPS locations has deteriorated, bringing this one to closer to what seems to be the standard today. 3/24: The people who work in this PO are nice enough, just maybe not the sharpest knives in the drawer. Anyone living in this area might do better using the Shiprock or Kirtland PO. In the past year I have had my personal and business mail forwarded twice (seasonal resident) and twice they have screwed up what in the past with other post office locations has been a simple process. Once I handed my forwarding order over the counter - that didn't go well so the next time I used the USPS website to enter my forwarding request, which was confirmed by the postal service. But no mail gets forwarded. Good thing I wasn't counting on that, and lately it often seems that the goal of the postal service is to discourage people using the post office. On top of this you have other craziness that seems to affect the entire postal service: 3 of the last 5 priority mail shipments I have sent out of this PO were misdelivered at the destination and 'cannot be recovered'. Just try to claim the 'insurance' on something like this - you'll just be wasting your time. If you send mail from here to Kirtland or Shiprock (a person can walk to either place in an afternoon), your mail will go via Albuquerque, and if you are lucky it might actually arrive at the destination - three or four days later. Oh yes, they also close the counter service in the middle of the day for lunch, which seems to be just when I always want to mail packages. I understand that the person who works there should get a lunch break and that the size of the operation doesn't justify having enough employees to allow the counter to be kept open throughout the day. Just something else to consider when deciding where to go for postal services...
  • LS
    Leroy Smith
    Jan 18, 2022
    1.0
    Very poor delivery service. Have had so many packages sent back due to Postal services unwilling to make deliveries. UPS and FED EX are superior in service. I do not recommend USPS around this area.
  • SL
    Skyler Loyd
    Nov 11, 2021
    1.0
    The man is very rude, and sometimes doesn’t even come to the counter when people ring the bell. We can hear him in the back but he doesn’t come to help send out packages off or receive. Does he not feel like doing his job? Horrible customer service!
  • ST
    Sarah Thompson
    Dec 17, 2019
    5.0
    Like Waterflow Post Office they have convenient hours open in the evenings.. thanks..
  • BM
    Bat Man
    Feb 12, 2019
    5.0
    I like these ladies a lot. Always genial, friendly, and courteous, they answer my questions succinctly and clearly. I've never had anything but good experiences with them.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.