Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2317 in Taos offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between Days Inn & Super 8 Motels.
Feedback is mixed regarding customer service; while some praise the staff's friendliness and helpfulness, others report rude and unprofessional behavior, particularly from the owner Wendy.
Reliability
Several customers expressed frustration with lost packages and poor communication regarding shipping issues, indicating a need for improvement in reliability.
Store Operations
Customers noted inconsistent store hours and difficulties in reaching the store via phone or email, leading to dissatisfaction.
Positive Experiences
Despite negative feedback, many reviews highlight positive experiences with staff, particularly mentioning their efficiency and willingness to help.
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Sarah Aiken
Jan 5, 2026
5.0
Not an in person customer, but Wendy was SO helpful on the phone. She helped me take care of a local Taos customer and really took the time to listen to my situation. Thanks again, Wendy!
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Richard Hale
Dec 12, 2025
5.0
Wendy and the girls are the best in the business. Thank you for being here you have changed the shipping landscape 100% for the better!!!
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Diana Fernandez
Oct 14, 2025
5.0
The Taos, NM UPS Store has amazing people working there! They are always friendly and also very helpful, no matter how many packages I have to take in! I have been going there for over 4 years now and just wanted to say that I appreciate each and every employee that works there! Kudos to you all and UPS should be very appreciative of the owner and employees of this store! Thanks for all your hard work it is greatly appreciated so much!
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Mars Meza
Sep 12, 2025
1.0
It was pouring rain tonight, and as I was heading home in Llano down a narrow unpaved road, a UPS driver came flying around the corner. Instead of waiting for me to finish coming down, the driver forced us off the road. I had to steer into the drainage trench to avoid a head-on collision, which damaged my car. The sound of our car crunching didn’t even make them stop — they just kept going. Completely reckless and dangerous behavior.
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cloudnx147
Sep 2, 2025
5.0
Most reliable workers in town. They deserve a raise.