United States Postal Service

2.3
226 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2071 S Pacheco St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2071 S Pacheco St, Santa Fe, NM
87505, United States

Hours

Reviews

2.3
226 reviews
5 stars
54
4 stars
12
3 stars
13
2 stars
9
1 star
138

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, unhelpfulness, and long wait times.

Delivery Issues

Numerous complaints about lost packages, misdelivered mail, and failure to deliver packages to the correct addresses.

Staff Attitude

Mixed feedback on staff demeanor; while some customers praised friendly and helpful employees, others reported rudeness and indifference.

Operational Problems

Issues with accessibility, such as locked doors during posted hours and unresponsive phone lines, were commonly noted.

Overall Experience

Many customers expressed frustration with the overall reliability and efficiency of the post office, leading to a negative perception of the service.
  • CL
    Chae Lin
    Nov 4, 2025
    1.0
    Liers
  • EC
    Erika Close
    Oct 26, 2025
    1.0
    The after hours sucks. The doors get jammed yu can’t get in and the postage machine ofte doesn’t work properly. Why can’t they put a postage machine that weighs for after hours in the Santa Fe mall where a lot of people live now. Instead of the bouche downtown side of town. Just saying.
  • BA
    Beverly Alderete
    Oct 22, 2025
    3.0
    Some of the workers always have a face like they are mad all the time
  • BO
    blanca ortiz
    Sep 5, 2025
    5.0
    thorough staff, great service.
  • MS
    Manuel Sanchez
    Aug 6, 2025
    1.0
    Worker didn’t wanna help me at all some dude with a accent just kept saying he knew as much as me n couldn’t help me reprint the receipt after telling me he could didn’t help at all n idk where the packaged I shipped went shitty post office

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.