United States Postal Service

2.1
82 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 120 S Federal Pl to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
120 S Federal Pl, Santa Fe, NM
87501, United States

Hours

Reviews

2.1
82 reviews
5 stars
19
4 stars
4
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1
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1 star
55
  • DJ
    D Johnson
    Nov 11, 2025
    4.0
    It's a hit or miss with how long the wait will be. Avoid end of day or lunch rush, if you want to get in and out. But overall, the service is always great from the folks who work here. I just wanted to shout out the desk clerk Guy. I've come in every 2-3 months to mail a package or buy stamps at the counter since moving to Santa Fe a year and a half ago, and he's typically the person behind the counter when I'm there. No matter if it's a day where my wait is 10 minutes or no wait at all. Or if there is a customer who is unpleasant, he still always greets the next customer with a smile. Day in and day out. So kudos to you Guy! I know it's not easy out there.
  • RH
    Ryan Hayes
    Oct 2, 2025
    1.0
    Was here to get my passport application sent off and wasn't even asked what I was there for. Was thrown a mail sleeve and told to step out of line. Horrendous customer service
  • AR
    AJ Riddles
    Jul 15, 2025
    1.0
    Slow, Slow, Slow! Don’t think they be any slower if they tried!
  • PS
    Peggy Jean Smith
    Jul 8, 2025
    1.0
    The phone recording has very limited options & runs you in circles. And disconnects you frequently. The Main PO has lines and parking issues. Mail "service" is a thing of the past.
  • KR
    Kayla R
    Jun 11, 2025
    1.0
    You take a package I send to my family and stuff it in the smallest post office box, instead of doing it the right way and put the key for the lock box in it. Yall are lazy. If my package is damaged best believe you will be hearing from me

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.