United States Postal Service

2.5
65 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 534 N Guadalupe St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
534 N Guadalupe St, Santa Fe, NM
87501, United States

Hours

Reviews

2.5
65 reviews
5 stars
22
4 stars
2
3 stars
1
2 stars
3
1 star
37
  • DC
    Denise Ceja
    Oct 7, 2025
    1.0
    I hate to leave this review because I’m so appreciative of the Postal Service in general, but the one man who works here now just looks absolutely miserable and behaves so. I know Jackie retired and I miss her because she was kind, personable, and patient. I know what it’s like to feel burnt out and miserable at a job, but it shouldn’t reflect back on the customer. I’ll go out of my way to go to the post office on Federal because I hate coming here and dealing with this man..
  • CC
    CA
    Sep 29, 2025
    1.0
    I’m at a loss for words as to how the man working behind the main counter is allowed to continue to work here. He not only refused to help me but literally THREW my items back at me.
  • DO
    Domingo Ortiz
    Jun 4, 2025
    5.0
    Worked with Ana at the Passport desk, she made the process headache free with great customer service! Thanks, Ana!
  • SC
    Shawnee Comer
    May 19, 2025
    1.0
    unable to contact them or find them so I miss my appointment and I cannot reschedule using the USPS site. This whole system needs a revamp.
  • PB
    Parth Bhakta
    Mar 16, 2022
    1.0
    The man behind the passport services was super rude. His mask was on his ears and and he asked me to wear a mask. I respected that and I found a mask from next door and came back. After that he refused to help me and told me I have to reschedule my appointment because my time is over now. If he would have been polite, I would have left silently. But, he was rude and he had a smirk on his face, that’s right, I could see his face because he was not wearing a mask even when he required me to wear it. He was literally standing and doing nothing and instead of talking politely, he was rude. I have never left a bad reviews to even bad places but this was unacceptable and the most unhelpful person I dealt with, so I had to write this. I also said some words to him that I am not proud of but it was the most frustrating experience I had at any customer service.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.