Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6324 in Santa Fe offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - San Isidro Plaza II - Around The Corner From Sprouts.
Details
- DeliveryNot available
Location
Hours
Reviews
2.9
188 reviews
5 stars
80
4 stars
7
3 stars
4
2 stars
8
1 star
89
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some staff are praised for being helpful and friendly, while others, particularly the manager, are criticized for rudeness and unprofessional behavior.
Wait Times
Customers frequently report long wait times and understaffing, leading to frustration during busy periods.
Lost Packages
Several reviews mention lost packages and poor handling of shipments, raising concerns about reliability.
Communication Issues
Customers express frustration over the inability to reach the store via phone or email, with many reporting unreturned calls and full voicemail boxes.
Management Problems
There are consistent complaints about management, particularly regarding staff training and customer service standards.
- VRVictor Robinson5 days ago1.0First off The UPS delivery truck not only parked and blocking all the handicap parking. Driver also had all of his packages blocking the sidewalk. Go inside and I cannot simply do an Amazon return I was told to go somewhere else and print the label and then come back. Isn’t printing labels and shipping what you do?
- ZJZanne JaeNov 9, 20253.0Service was good. The store smelled of STRONG air fresheners. Some people are sensitive to phalates ( common in air fresheners). It causes endrocrine disruption, headaches, and feeling weak. It was offensive. And I feel bad for the employees working in that chemical cocktail all day.
- MMMinski (Minski)Oct 27, 20251.0Waiting forever to renew my mailbox...4 people and only one can renew my box? This guy is busy explaining to people that their packages are not delivered... I've been waiting a half hour while this guy makes excuses.... This sucks
- JCJacqueline CormierOct 26, 20255.0On a Sunday morning while traveling in Santa Fe, I needed shipping tape. The UPS store on Zafarano Drive did not have any stock to sell but kindly offered to tape my US Mail Priority box … and did so with a smile! Thank You!
- CCCBowieOct 21, 20251.0Well, they don't answer their phone...I tried for two days straight, so I'm going with super bad service.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Santa Fe offer?
The UPS Store #6324 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.
What are the operating hours for The UPS Store located at 3201 Zafarano Dr, Santa Fe?
The UPS Store is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store open on Sundays and holidays?
Yes, it is open on Sundays from 10:00 AM to 3:00 PM. Holiday hours vary; some holidays are closed, such as November 27, 2025, and December 25, 2025.
What payment methods are accepted at The UPS Store in Santa Fe?
The UPS Store accepts American Express, Visa, MasterCard, Discover, Diners Club, PayPal, Apple Pay, Android Pay, Samsung Pay, cash, checks, traveler’s checks, and invoice payments.
Does The UPS Store in Santa Fe offer mailbox rentals and services?
Yes, mailbox services, including mailbox rentals, are available at The UPS Store #6324.
Where is The UPS Store located in relation to Sprouts Farmers Market?
The UPS Store is located around the corner from Sprouts Farmers Market in San Isidro Plaza II, making it convenient for customers to visit both places. You can easily stop by for your shipping needs when shopping at Sprouts.
Are there shredding services nearby The UPS Store?
Yes, Shred Nations, a shredding service provider, is located nearby and complements the document shredding services offered by The UPS Store.
What dining options are available near The UPS Store at 3201 Zafarano Dr?
Nearby dining options include Papa Murphy's, a pizza restaurant, and Subway, a fast food sandwich shop. Customers can grab a meal before or after visiting The UPS Store.
Can I find home improvement and security services near The UPS Store?
Yes, Lowe's Home Improvement is nearby for home improvement needs, and Advanced Security Options provides professional security services close to The UPS Store.
How can I contact The UPS Store in Santa Fe for inquiries or services?
You can reach The UPS Store at +1 505-438-2427 or email store6324@theupsstore.com for any questions or service information.