The UPS Store

3.4
127 reviews
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Business Details

223 N Guadalupe St, Santa Fe, NM
87501, United States
(505) 982-0974
https://locations.theupsstore.com/nm/santa-fe/223-n-guadalupe-st
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1750 in Santa Fe offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Guadalupe And Catron.

Details

  • DeliveryNot available

Location

The UPS Store
223 N Guadalupe St, Santa Fe, NM
87501, United States

Hours

Reviews

3.4
127 reviews
5 stars
70
4 stars
2
3 stars
7
2 stars
5
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with some staff being praised for their helpfulness while others are criticized for rudeness and lack of professionalism.

Staff Attitude

Several reviews highlight issues with staff attitudes, including rudeness and lack of empathy, particularly from management.

Service Quality

Customers have reported mixed experiences regarding service quality, with some praising efficient service while others experienced delays and poor handling of packages.

Management Issues

There are multiple mentions of dissatisfaction with management, particularly regarding employee treatment and overall store organization.

Pricing Concerns

Customers frequently express concerns about high prices for services and shipping, leading to comparisons with competitors.
  • SW
    Susan Roller Whittington
    Dec 19, 2025
    5.0
    Well staffed for the season!
  • LB
    Lordan Brichetto
    Dec 15, 2025
    1.0
    Very disappointed with the service at this store. There is no direct communication on anything, nobody is timely or acts like they like their job. I often have to wait several days after a package has been delivered in order to even pick it up. I hope this store will eventually start to up their game and have some passion.
  • MS
    Myra Salazar
    Dec 14, 2025
    1.0
    Today, Sunday December 14th I visited this store to return an item to Amazon. Witnessed the clerk being rude to the customer in front of me. I didn’t have to wait long at all. She proceeded to help me and after she printed my return label and took my item, she proceeded to tell me that next time instead of waiting that I could use the self-service. Kind of threw me off since I didn’t wait long. Her delivery and demeanor was rude, almost like she was pushing me off and was irritated by helping me. Latina wearing a pony tail since I didn’t get her name. I feel like if you can’t be kind, don’t work customer service!
  • DK
    D3Nk1 K4m1N4Ri
    Nov 24, 2025
    5.0
    Jacki gave me 5 star service shipping my art, and I will ship with her again.
  • AA
    AHD
    Sep 4, 2025
    1.0
    Marie was not customer service oriented and was full of attitude for her obligation to provide me service. Very rude in her communication and tried putting the wrong address in. Will not be back.
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Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #1750 in Santa Fe offer?

The UPS Store #1750 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.