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FedEx Ship Center

3.1
(174 reviews)

Business Details

2542 Camino Entrada, Santa Fe, NM
87507, United States
(800) 463-3339
https://local.fedex.com/en-us/nm/santa-fe/safa

About

Shipping ServiceMailing ServicePackaging Supply StoreFedEx
Visit FedEx Ship Center in Santa Fe, NM when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
2542 Camino Entrada, Santa Fe, NM
87507, United States

Hours

Reviews

3.1
174 reviews
5 stars
67
4 stars
23
3 stars
7
2 stars
7
1 star
70

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported consistent problems with package deliveries, including missed deliveries, packages left at wrong addresses, and lack of communication regarding delivery status.

Customer Service

Many reviews highlighted poor customer service experiences, including unhelpful staff, long wait times, and difficulty reaching a human representative.

Inconsistent Performance

Feedback indicated a mix of experiences, with some customers praising helpful staff and quick service, while others faced significant frustrations with delivery and service quality.

Management Concerns

Several reviews expressed dissatisfaction with management's response to delivery issues and overall operational inefficiencies.
  • GM
    George M
    Jan 29, 2026
    1.0
    There is a driver named "Juan" who drives for FedEx Express who NEVER delivers packages to our house. He always lies and marks them all as "wrong address" or "customer not home", even for packages without required signatures, and never even drives by. My partner works for FedEx and I sympathize with the difficulty of the job, but this driver needs to be reprimanded or let go. It is not acceptable. None of the other drivers have this problem. How he is still our driver after so long is ridiculous.
  • DE
    daniel einfeldt
    Jan 26, 2026
    1.0
    Call me Uncle Jimmy??? Really? You like little kids? He said YES.
  • FC
    Freddie Cordova
    Jan 10, 2026
    1.0
    This location is full of lying people ! They have no answers and falsify information on your tracking !!!! They will claim you are not home yet they never even come to your residence to attempt delivery !!!! Pathetic and embarrassing staff!! They claim I rejected a package last night 01/09/2026 at 914pm yet they never showed and my cameras never caught them in the area! Wow! I will be sending this to a media source !
  • TW
    Tom Westbrook
    Dec 24, 2025
    1.0
    Delivery is awful. They keep moving the expected delivery time window then give up & move it to the next day. All the while you’re stuck near home without a clue whether to wait or not. Worst company ever.
  • PE
    Patricia Estrella-Magnifico
    Dec 18, 2025
    1.0
    I have had over 10 packages delivered to the wrong address. Every time I file a complaint I receive the same scripted response with no actual resolution. I asked to escalate the situation as one of my recent packages was prescription medication that cost me over $400. I got nothing but “the escalation team is busy. We will try in the future to deliver your package properly.” FedEx provides no support for their customers. Without any control over who a vendor chooses to ship with, we are just expected to sit back and let them continue taking our money while they don’t provide the service they are paid to provide. There is no recourse for customers and no accountability for the company or its employees.

Frequently Asked Questions About FedEx Ship Center

What services does the FedEx Ship Center in Santa Fe offer?

The FedEx Ship Center offers packing supplies, boxes, and various FedEx shipping services including expedited, standard, economy, ground, international, and freight options.

What are the operating hours of the FedEx Ship Center in Santa Fe?

The center is open Monday through Friday from 8:30 AM to 5:30 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.

Brand Certified Facts from FedEx Ship Center

FedEx Ship Center partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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