Visit FedEx Ship Center in Santa Fe, NM when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Numerous customers reported consistent problems with package deliveries, including missed deliveries, packages left at wrong addresses, and lack of communication regarding delivery status.
Customer Service
Many reviews highlighted poor customer service experiences, including unhelpful staff, long wait times, and difficulty reaching a human representative.
Inconsistent Performance
Feedback indicated a mix of experiences, with some customers praising helpful staff and quick service, while others faced significant frustrations with delivery and service quality.
Management Concerns
Several reviews expressed dissatisfaction with management's response to delivery issues and overall operational inefficiencies.
GM
George M
Jan 29, 2026
1.0
There is a driver named "Juan" who drives for FedEx Express who NEVER delivers packages to our house. He always lies and marks them all as "wrong address" or "customer not home", even for packages without required signatures, and never even drives by. My partner works for FedEx and I sympathize with the difficulty of the job, but this driver needs to be reprimanded or let go. It is not acceptable. None of the other drivers have this problem. How he is still our driver after so long is ridiculous.
DE
daniel einfeldt
Jan 26, 2026
1.0
Call me Uncle Jimmy??? Really? You like little kids? He said YES.
FC
Freddie Cordova
Jan 10, 2026
1.0
This location is full of lying people ! They have no answers and falsify information on your tracking !!!! They will claim you are not home yet they never even come to your residence to attempt delivery !!!! Pathetic and embarrassing staff!! They claim I rejected a package last night 01/09/2026 at 914pm yet they never showed and my cameras never caught them in the area! Wow! I will be sending this to a media source !
TW
Tom Westbrook
Dec 24, 2025
1.0
Delivery is awful. They keep moving the expected delivery time window then give up & move it to the next day. All the while you’re stuck near home without a clue whether to wait or not. Worst company ever.
PE
Patricia Estrella-Magnifico
Dec 18, 2025
1.0
I have had over 10 packages delivered to the wrong address. Every time I file a complaint I receive the same scripted response with no actual resolution. I asked to escalate the situation as one of my recent packages was prescription medication that cost me over $400. I got nothing but “the escalation team is busy. We will try in the future to deliver your package properly.” FedEx provides no support for their customers. Without any control over who a vendor chooses to ship with, we are just expected to sit back and let them continue taking our money while they don’t provide the service they are paid to provide. There is no recourse for customers and no accountability for the company or its employees.
Frequently Asked Questions About FedEx Ship Center
What services does the FedEx Ship Center in Santa Fe offer?
The FedEx Ship Center offers packing supplies, boxes, and various FedEx shipping services including expedited, standard, economy, ground, international, and freight options.
What are the operating hours of the FedEx Ship Center in Santa Fe?
The center is open Monday through Friday from 8:30 AM to 5:30 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
Where is the FedEx Ship Center located in Santa Fe?
It is located at 2542 Camino Entrada, Santa Fe, NM 87507, USA.
What payment methods are accepted at the FedEx Ship Center in Santa Fe?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Can I use FedEx Delivery Manager services at this FedEx Ship Center?
Yes, you can schedule residential deliveries and have your shipments held for pickup using FedEx Delivery Manager at this location.
Are there any nearby shipping or courier services close to the FedEx Ship Center in Santa Fe?
Yes, the UPS Customer Center and a FedEx Drop Box are nearby, providing convenient alternatives for shipping and drop-off needs.
What nearby government office can customers visit near the FedEx Ship Center?
Customers can visit the State Of New Mexico Motor Vehicle Division, which is nearby for vehicle-related government services.
Are there any places for relaxation or leisure near the FedEx Ship Center in Santa Fe?
Yes, nearby options include Centre Industrial Dog Park for outdoor activities and wineries such as Mystic Ambrosia Mead and Falcon Meadery & Winery for tastings.
What brands of FedEx services are available at this Ship Center?
The FedEx Ship Center offers FedEx Express, FedEx Ground, and FedEx Freight services.
Where can I find more information or create a FedEx account for shipping discounts?
You can create a free FedEx account for shipping discounts through their website or visit https://www.fedex.com/en-us/open-account.html.
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