FedEx Ship Center

3.1
172 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply StoreFedEx
Visit FedEx Ship Center in Santa Fe, NM when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
2542 Camino Entrada, Santa Fe, NM
87507, United States

Hours

Reviews

3.1
172 reviews
5 stars
67
4 stars
23
3 stars
7
2 stars
7
1 star
68

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported significant problems with package delivery, including missed deliveries, packages left at wrong addresses, and lack of communication regarding delivery status.

Customer Service

Feedback on customer service was mixed, with many customers experiencing unhelpful or rude interactions, while some praised specific employees for their assistance.

Inconsistency

Customers noted a lack of consistency in service quality, with some having positive experiences while others faced repeated issues with deliveries and service.

Operational Problems

Several reviews highlighted operational inefficiencies, such as incorrect tracking information, long wait times, and inadequate staffing at locations.
  • FC
    Freddie Cordova
    2 days ago
    1.0
    This location is full of lying people ! They have no answers and falsify information on your tracking !!!! They will claim you are not home yet they never even come to your residence to attempt delivery !!!! Pathetic and embarrassing staff!! They claim I rejected a package last night 01/09/2026 at 914pm yet they never showed and my cameras never caught them in the area! Wow! I will be sending this to a media source !
  • TW
    Tom Westbrook
    Dec 24, 2025
    1.0
    Delivery is awful. They keep moving the expected delivery time window then give up & move it to the next day. All the while you’re stuck near home without a clue whether to wait or not. Worst company ever.
  • PE
    Patricia Estrella-Magnifico
    Dec 18, 2025
    1.0
    I have had over 10 packages delivered to the wrong address. Every time I file a complaint I receive the same scripted response with no actual resolution. I asked to escalate the situation as one of my recent packages was prescription medication that cost me over $400. I got nothing but “the escalation team is busy. We will try in the future to deliver your package properly.” FedEx provides no support for their customers. Without any control over who a vendor chooses to ship with, we are just expected to sit back and let them continue taking our money while they don’t provide the service they are paid to provide. There is no recourse for customers and no accountability for the company or its employees.
  • JO
    John Olivas
    Dec 11, 2025
    1.0
    Fed ex sucks especially when you call. Had a package delivered to some other address, wouldn't let you report it for 48 hours then their phone system doesn't let you talk with a human. I guess I'm going to deal with UPS and USPS only from now on. Hope more people get away from fed ex.
  • IB
    Ivan Bradley
    Dec 2, 2025
    1.0
    Store absolutely sucks management SUCKS i got screwed they left my package at another house and when i called they did not even try to help customer service doesn't mean nothing to this store. Beware

Frequently Asked Questions About FedEx Ship Center

What services does the FedEx Ship Center in Santa Fe offer?

The FedEx Ship Center offers packing supplies, boxes, and various FedEx shipping services including expedited, standard, economy, ground, international, and freight options.

What are the operating hours of the FedEx Ship Center in Santa Fe?

The center is open Monday through Friday from 8:30 AM to 5:30 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.