FedEx Office Print & Ship Center

Reviews

• DG

  Deanna Goldgehn

  2 days ago
  5.0
  It all depends on who is working. If Alex or Jesus are there, you're going to have a friction-free and friendly experience. I always breathe a sigh of relief if I see either of those guys when I walk in.
• AR

  Allyja Ramirez

  Aug 4, 2025
  5.0
  The services that weren't provided online were provided in store, (more advanced printing layout). Team members were extremely helpful and patient with the complexity of the order and accepted the check, which was very helpful for our non-profit. Great customer service!
• JW

  Johan van Waveren

  Jul 30, 2025
  5.0
  Fast, efficient and courteous. Keep in mind, the parking is around the BACK of the building.
• JZ

  Janaya Zimner

  May 24, 2024
  1.0
  I could not believe the attitude and lack of customer service received from the representative at this store. We had packages that we needed to have packed and obtain a shipping label for; she said she could not do it now because she was by herself. I then asked if she could provide us with a label as these were valuable items and I want to make sure they all got into the box. She told me, “grab a seat because you will be waiting awhile.” Her attitude switched as soon as my husband walked in (classic female hating female). I told her to sell us the supplies and we would pack it. She than tried back tracking in front of my husband and stating, “well to do it right.” The biggest problem in all this is I am the packer/shipper for our business and have never had a claim with FedEx in 7-years we are here on business and expected the same service we get from our location in Arizona. So here is a rep (the only rep apparently) who did not service a single customer while we were in the store (47-minute start to finish) unable to perform her job responsibilities because she is rude and obviously inefficient at packing. To the rep be better and to FedEx hire and train your people to perform their duties timely and with a professional demeanor.
• JP

  Janet Pauketat

  Jan 7, 2022
  2.0
  I went in person to have a small order (~50) of flat, single-sided cards printed and cut with corresponding envelopes provided. When I placed the order, the service agent promised me that they would be able to maintain a gold border around the edge. This border was the reason I ordered in person rather than using another online service with better pricing. When I picked up the order, the cut was uneven with the border sliced off entirely on one side and unevenly distributed on the other sides. The look of the cards was ruined. This despite an extra charge for the cutting service from what was quoted for the price of the card printing. They also failed to provide the included envelopes and they were unconcerned that they hadn't properly filled the order. I was asked to drive to another FedEx location to pick up the missing envelopes myself. In the future, I'll not be printing with FedEx. It ended up being pricier than expected and than the many other options available online. The quality of the card cutting was lower than I was promised by the service agent and than what I had expected from FedEx for a small order.

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